Retiring Long-Distance Authorization Codes

Dec. 18, 2018 — The University will discontinue all use of long-distance authorization codes by Monday, January 7, 2019. All long-distance dialing will be via direct dial, which means dialing 78 prior to a long distance number is no longer required. The MoCode associated with the phone line will serve for billing purposes. For questions, call DoIT Help Desk…

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Winter Break

Dec. 14, 2018 — The Division of IT will begin Winter Break on Monday, December 24. However, our Help Desk staff will be available to faculty, staff, and students on December 24th from 8:00 a.m. to noon by calling 573-882-5000. The Help Desk will reopen on Wednesday, January 2, 2019 at 7:30 a.m. Employees and students needing personal technical…

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MU Apps Dev Conference

Dec. 4, 2018 — Please plan to join us on Wednesday, April 10th for the 2019 MU Apps Dev Conference in Memorial Union - Room N214 AB. Learn about resources available to campus developers, find new tools and methods, and grow your peer network.  Click here for more information.

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Holiday Phishing and Scams – Beware!

Nov. 29, 2018 — Many of us receive an enormous amount of email offers during the holiday season. If you receive an email in your university account that you think is phishing, a scam, or you are just uncertain about the content, send an email to with the suspicious email as an attachment. For additional tips on shopping…

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Division of IT has a New Self-Service Portal

Oct. 1, 2018 — Division of IT has launched a new self-service portal that replaces myServices and Remedy requests. You can easily find out what services IT offers, submit your requests, search help information, and view the status of your tickets. Check it out at!

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Adobe Application License and Installation Changes

July 9, 2018 — Adobe is changing their licensing technology. This means DoIT will be adjusting the Adobe software installation process on University computers. Starting July 1, the University will move from a serial number installation, where a user could access the installer and download the software, to a "named user" installation. The "named user" install will be done…

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IT Classroom Training No Longer Available

June 29, 2018 — The Division of IT will no longer provide classroom instruction, one-on-one assistance with software, or custom courses. This decision is due to the notification of the final budget reductions. For self-directed training, all classroom course manuals and exercise files are available at Login and click on the Training Manuals and Exercises link in the…

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Global Accessibility Awareness Day

May 3, 2018 — The 7th annual Global Accessibility Awareness Day is May 17, 2018. This annual global effort educates people about the need and methods for supporting access and inclusion to digital resources (web, mobile, etc.). According to Peter Altschul, Intercollegiate Athletics tutor, "Invariably, when you make your websites accessible to people with disabilities, you will make them…

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TigerWifi Certificate Change

April 13, 2018 — TigerWifi's security certificate is expiring and a new one is being put in place. Depending on your devices and operating systems, you may experience a pop-up screen asking you to accept the new certificate, Trust the site, or click Connect. Please do so.

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Virtual Private Network (VPN) to require Two-Factor Authentication

April 2, 2018 — To further protect university resources, all VPN access will require two-factor authentication.  Throughout April, each VPN group will be notified via email when their group will move behind the new authentication process.  During the move, everyone must be logged off VPN.  If issues are encountered, contact Help Desk at 882.5000 or for 24/7 support, go…

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