TechKnowledge

Campuswide Wifi 6E Enhancements:

Jan. 22, 2024 — We are thrilled to announce a significant enhancement to our campus infrastructure that will directly benefit every member of our community. Starting in December 2023, the Division of IT will begin working on a multi-year project that extends until January 2027 and is dedicated to enhancing and expanding WiFi coverage areas spanning 150 buildings across…

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A new version of Teams is here

Jan. 4, 2024 — A new version of Teams will available with a renewed focus on enhanced speed, performance and flexibility to app users.  These updates will provide: Higher overall performance, up to two times faster while using 50% less memory. Enhanced cross-tenant communication and collaboration through the new multi-tenant organizations (MTO) capability. Apply to both Windows, Apple computers, and…

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New Service Management Solution coming 2024

Nov. 27, 2023 — In Spring 2023, the Division of IT Enterprise Service Management team collaborated with a steering committee representing campuses in the UM System and MU Health Care to assess alternative ticketing solutions. The goal was to replace Cherwell, the current service management platform, with a system that would meet both current and future needs. After thorough…

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Top 5 Tips to #BeCybersmart

Oct. 2, 2023 — October is Cybersecurity Awareness Month!  Here are 5 tips to #BeCyberSmart  Never share your multi-factor authorization code with anyone. The university will never ask for your password or code.  Strong passwords are safe passwords. Strong passwords are long, unique, and randomly generated.   Recognize and report phishing. Think before you click and hover over suspicious links…

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Faculty/Staff – Attend our IT open house on Aug. 18 for assistance with your classroom tech needs!

Aug. 11, 2023 — The Division of IT is hosting an open house on Friday, Aug. 18 from 9a.m.-Noon in Cornell Hall  to help you navigate technology in the classrooms this semester. The open house will take place inside Cornell Hall Rooms 30 and 42.  The new audiovisual platform, which is easier to use and is being installed in many classrooms…

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Tiger Tech One-Stop-Shop – Stop by to set up your devices for the Fall

Aug. 1, 2023 — Prior to the start of the semester, if you're here on campus and have questions about your PC or need help setting up the software on your devices, take advantage of the upcoming Tiger Tech One-Stop-Shop events. During these hours, our certified Apple and Dell technicians can assist you with any of your IT-related questions.…

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TigerCard Goes Mobile

Aug. 1, 2023 — If you're an incoming and/or returning student you can now download the GET App, and add your ID Card to your mobile device. That's right!  By simply tapping your phone on the card reader in your area you can gain access to select places across campus. List of places where your mobile ID can be…

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Get ready to renew your SPSS and SAS software license on June 1

May 26, 2023 — On June 1, all users will need to renew SPSS and SAS software licenses to continue software subscriptions. All licenses are for one year, based on the stated license period, and must be renewed annually for the new license period. If you are looking to utilize the subscription for personal use, there is a cost…

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Global Accessibility Awareness Day is May 18

May 10, 2023 — On May 18, the Division of IT encourages everyone to celebrate  Global Accessibility Awareness Day (GAAD). What does Global Accessibility mean? Global Accessibility brings awareness to the importance of digital accessibility and inclusion for persons with disabilities. Digital accessibility is when technology has been designed in a way so it can be inclusive to everyone,…

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Notice of Adobe Renewal Process Changes

May 1, 2023 — Beginning in July, the Division of IT is changing the process for renewing your Adobe software license. Your IT Pro will no longer ask you if you want to renew your license and will automatically renew the license unless you notify us otherwise. In July, an email will be sent to all employees who are…

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