TechKnowledge

Division of IT has a New Self-Service Portal

Oct. 1, 2018 — Division of IT has launched a new self-service portal that replaces myServices and Remedy requests. You can easily find out what services IT offers, submit your requests, search help information, and view the status of your tickets. Check it out at doitservices.missouri.edu!

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Large Format Printer in Ellis Library Changes

July 12, 2018 — The Division of IT is committed to providing the best print services possible to the University community while continuing to keep costs low! We now have a new, better print quality plotter ready for your plotting needs. It is located at the DigiPrint Center in Ellis Library, and their staff are available to offer on-site…

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Adobe Application License and Installation Changes

July 9, 2018 — Adobe is changing their licensing technology. This means DoIT will be adjusting the Adobe software installation process on University computers. Starting July 1, the University will move from a serial number installation, where a user could access the installer and download the software, to a "named user" installation. The "named user" install will be done…

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IT Classroom Training No Longer Available

June 29, 2018 — The Division of IT will no longer provide classroom instruction, one-on-one assistance with software, or custom courses. This decision is due to the notification of the final budget reductions. For self-directed training, all classroom course manuals and exercise files are available at training.missouri.edu. Login and click on the Training Manuals and Exercises link in the…

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Global Accessibility Awareness Day

May 3, 2018 — The 7th annual Global Accessibility Awareness Day is May 17, 2018. This annual global effort educates people about the need and methods for supporting access and inclusion to digital resources (web, mobile, etc.). According to Peter Altschul, Intercollegiate Athletics tutor, "Invariably, when you make your websites accessible to people with disabilities, you will make them…

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TigerWifi Certificate Change

April 13, 2018 — TigerWifi's security certificate is expiring and a new one is being put in place. Depending on your devices and operating systems, you may experience a pop-up screen asking you to accept the new certificate, Trust the site, or click Connect. Please do so. For more information on specific devices and operating systems, there is an…

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Virtual Private Network (VPN) to require Two-Factor Authentication

April 2, 2018 — To further protect university resources, all VPN access will require two-factor authentication.  Throughout April, each VPN group will be notified via email when their group will move behind the new authentication process.  During the move, everyone must be logged off VPN.  If issues are encountered, contact Help Desk at 882.5000 or for 24/7 support, go…

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New Mobile Device Security Requirement

March 8, 2018 — On Wednesday, March 21, 2018, any mobile device with access to University faculty and staff email will be required to have a lock screen code for access.  This security measure is designed to protect your mobile devices against unauthorized access.  Without enabling this security feature, anyone with physical access to your mobiles devices could access…

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Annual Faculty & Staff Password Change

March 8, 2018 — If you have not changed your University password since July 1, 2017, you will be required to change it by April 11, 2018.  University passwords continue to be a target of regular phishing attempts, which have led to increasing numbers of compromised accounts.  Regular password changes are one line of defense against unauthorized access. To…

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Need Adobe, SAS, or other software?

Feb. 8, 2018 — DoIT offers many productivity and educational software products for sale to departments and faculty/staff/students. We work hard to secure the most competitive pricing with our vendors and want to pass that savings along to you. If you need Adobe Creative Cloud, SAS Statistical Programming, or other software, select the Continue Reading link below. Continue reading…

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