TechKnowledge

New Cisco Phone and Voicemail Request

Jan. 17 — In 2018 we are improving and streamlining our customer request system.  Customers can now request new Cisco phones and/or Cisco voicemail through a tailored request form.  The form will guide you through the information needed for processing.  While it may take a little time to gather the information before submitting the request form, we will…

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Tech Support Hours for Spring Semester Start-up

Jan. 5 — The Division of IT will run special Tech Support hours for the weekend prior to the Spring Semester's start of classes.  Tech Support will be open Saturday, January 13 from 12:00 p.m. to 6:00 p.m., and Sunday, January 14 from 12:00 p.m. to 8:00 p.m.  Tech Support and Live Chat will be closed Monday, January…

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Zoom is here!

Nov. 20 — While Zoom won’t decrease your travel time to St. Louis, it will speed up your online meetings with one touch start or join.  Zoom is our new, easy to use audio and web conferencing tool that offers screen sharing, group messaging, accessibility features, and access from mobile devices.  Zoom is replacing Intercall, so now is…

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myHR Changes on December 19

Nov. 20 — Everyone has received phishing attempts from hackers trying to obtain your personal information.  In order to better protect you and your sensitive data, we are implementing two-factor authentication for myHR starting Dec. 19, 2017.  What does this mean for you?  When you login to myHR, you will need to provide additional verification of your identity…

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Status of IT Services

Aug. 30 — When an IT Service experiences issues such as working slow, unsuccessful login, an outage, or maintenance; users can quickly go to status.missouri.edu to see if we are reporting issues. You can easily see what services are operational by the green check marks. If the service is having issues or under maintenance, you will see yellow, red, or a maintenance tool icon. You can click on the Subscribe To Updates button to receive email, text messages, or both. There are options as to what services want to be notified about or select all of them. For questions or assistance please call Tech Support at 573- 882-5000.

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Cyberinfrastructure Day (CI Day) 2017

Aug. 9 — Registration is now open for the Cyberinfrastructure Council’s fourth CI Day at MU at the Memorial Union on Wednesday, October 4. This year’s theme is Leveraging Shared Resources for Innovation and Discovery. CI Day fosters collaboration, networking, and collective problem-solving. Attendees will learn more about advanced computing technologies across a wide range of disciplines. Click here to register. Click here for conference details

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MU Apps Dev Conference

Aug. 9 — Please plan to join us on Thursday, November 16th for the 2017 MU Application Development conference in Benton Bingham Hall – Memorial Union. Learn about resources available to campus developers, find new tools and methods, and grow your peer network. Click here for more information.

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New Students portal

Aug. 9 — Check out the New Students portal page for MU students at https://doit.missouri.edu/new-students/.

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Secure Authentication Toolkit

Aug. 8 — The university has implemented the Secure Authentication Toolkit as an additional layer of protection for your personal information and electronic data. Future use of the Secure Authentication tools will be required to reset your university password and to gain access to university applications that contain sensitive data (such as myZou and myHR). If you have not registered…

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Computer Lab Intersession Hours

June 30 — The Computer Labs are running intersession hours until Fall Semester begins. Check out your favorite lab to know when it is open!

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