Tech Support is your single point of contact for technology support at MU. Our expert staff consists of trained Information Technology personnel as well as competent student technicians. If we cannot answer your question, we will route you to the appropriate department or person. Tech Support’s regular hours for phone and chat support are:
- Monday – Thursday: 7:30 a.m. – 10 p.m.
- Friday: 7:30 a.m. – 6 p.m.
- Saturday: 12 p.m. – 6 p.m.
- Sunday: 12 p.m. – 8 p.m.
Online Tech Support at help.missouri.edu
Click the backpack icon at help.missouri.edu to find helpful solutions to a variety of tech issues particular to new students.
Use Online Tech Support to find answers to your Mizzou technology questions or to search 120,000+ support articles. They cover more than 200 software applications and campus-specific systems and services.
MU DoIT on YouTube
Check out the Division of IT’s YouTube channel. You’ll find loads of short videos with step-by-step instructions for connecting to technology at Mizzou. There are also longer how-to videos for using a variety of software, like Adobe Photoshop, Dreamweaver, and Box Cloud Storage.
In-Room Tech Support
In-Room Tech Support works with the Department of Residential Life to provide free in-room support for students living in the residence halls. Technicians can help troubleshoot problems with such things as cable TVs, computers, networking, printer setup, software questions, traditional phone lines, and voicemail.
Before our technicians can enter a student’s room, the student must complete a Key Release form.
- Request In-Room Tech Support
- Key Release Form – URL to come
Phone Support: Call 573.882.5000
Walk-Up Support at TigerTech
Having a problem with your laptop? Bring it to the support desk at TigerTech in the lower level of The Mizzou Store. A technician will troubleshoot the problem at no charge. If hardware repair is required, certified Dell and Apple techs are on hand for an hourly fee.