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Top 10 KB solutions

1. Configure wireless Internet access at MU
2. Set your password for MyZou
3. Connect Android to MizzouWireless
4. Connect to MizzouWireless using StartHere-MizzouWireless
5. Find your POP, IMAP, and SMTP server addresses in Office365 (student email)
6. Connect to AnyConnect VPN in Windows
7. Terminated/Retired Employee Access to myHR
8. Access your student Office365 email
9. Configure Android for MU email using Exchange
10. Set up MizzouWireless on the iPhone, iPod Touch or iPad

For more answers, visit the KnowledgeBase at help.missouri.edu.

What's New in IT

Spring is here; refresh your password!

All MU and UM employees* are required to change their University password by April 30. Spring into action and change your password now! Learn more...

*This DOES NOT apply to MU students, employees of MU Health Care, or employees of the Schools of Health Professions or Medicine.

Say "So Long" to XP

All good things must come to an end. Once the flagship on the operating system seas, Windows XP faithfully served the computing public. All good things, however, come to an end; effective April 8, Microsoft will retire Windows XP. So get ready, the end is near! Learn more...

Help is Just a Click Away!

Need Tech Support? Now you can get help via chat when you're online; just click the Live Chat button at the top of the page.

Upcoming IT Training Courses

• Excel 2013 1a: Introduction (Tue., 4/29; 8:30 am)
  Excel 2013 1a: Introduction
  This course explains cells, rows, columns, and the layout of the Microsoft Excel window. Intended for those with little/no knowledge of Excel.
  
  Upon completion of this course, the student will be able to:
  

  • Use the Interface
  
  
  • Enter Data into Cells
  
  
  • Work with Columns and Rows
  
  
  • Work with Ranges

  
  PREREQUISITES:
  General knowledge of the Windows operating environment
  [Registration]
• Outlook 2013: Divide and Conquer your Inbox (Tue., 4/29; 8:30 am)
  Outlook 2013: Divide and Conquer your Inbox
  [Registration]
• Excel 2013 1b: Introduction (Tue., 4/29; 10:30 am)
  Excel 2013 1b: Introduction
  This course will teach the learner how to efficiently and effectively use text formatting, cell formatting, spreadsheet layout, and cell ranges/names.
  
  Upon completion of this course, the student will be able to:
  

  • Create Basic Formulas
  
  
  • Edit/Manipulate Basic Formulas

  
  PREREQUISITES:
  General knowledge of the Windows operating environment
  [Registration]
• Access 2013 Part 5: Macros and Data (Tue., 4/29; 1:00 pm)
  Access 2013 Part 5: Macros and Data
  This class covers creating, editing, and running macros. This course will also cover importing, managing and exporting data in Microsoft Access.
  Upon completion of this course, the student will be able to:
  

  • Create, Run, and Modify Macros
  
  
  • Create macros for Data Transfer
  
  
  • Import and Export Objects
  
  
  • Link Access Objects

  
  PREREQUISITES:
  General knowledge of the Windows operating environment and experience with one or more Microsoft applications such as Outlook, Word, PowerPoint or Excel.
  [Registration]
• Excel 2013: Functions (Thu., 5/1; 8:30 am)
  Excel 2013: Functions
  This course will teach the learner how to use functions and formulas to calculate data and maximize effectiveness and efficiency in data equations.
  
  Upon completion of this course, the student will be able to:
  

  • Use Functions to calculate data
  
  
  • Create and modify functions
  
  
  • Understand how functions calculate data
  
  PREREQUISITES:
  Excel 2013 1b or successful completion of test-out assessment
  [Registration]
• Web Design (Thu., 5/1; 8:30 am)
  Web Design
  Know how to code, but not design? Starting a new website and want to get it right the first time? This class focuses on planning and developing a website, before and after the coding is done. We will not code in this class. Upon completion of this course, the student will be able to:

  • Plan a website
  • Organize content
  • Make sure content is legal and accessible
  • Choose the site style based on content and modern trends

  PREREQUISITES:
  General knowledge of the Windows operating environment and limited experience with one or more Microsoft applications such as Outlook, Word or PowerPoint
  [Registration]
• Dreamweaver CS6 1a: Introduction (Thu., 5/1; 1:00 pm)
  Dreamweaver CS6 1a: Introduction
  Dreamweaver is a quick and easy way to make webpages. Learn the basics of this program, including: program navigation, setting up a new site, and creating a new page.
  Upon completion of this course, the student will be able to:
  

  • Explore the Dreamweaver Workspace
  
  
  • Create a new site
  
  
  • Create a new page

  
  PREREQUISITES:
  General knowledge of the Windows. This class is for those who have never used the program before, or have used it seldom.
  [Registration]
• Word 2013: Formatting Thesis & Dissertation (Thu., 5/1; 1:00 pm)
  Word 2013: Formatting Thesis & Dissertation
  
  Upon completion of this course, the student will be able to:
  

  • Create, Modify, and Use Styles to format a document
  
  
  • Use Section Breaks
  
  
  • Modify Margins and Orientation
  
  
  • Work with Headers, Footers, and Page Numbering
  
  
  • Create and Update Table of Contents
  
  
  • Create Table and Figure Captions

  
  PREREQUISITES: General knowledge of the Windows or Macintosh operating environment
  [Registration]
• Dreamweaver CS6 1b: Images & Links (Thu., 5/1; 3:00 pm)
  Dreamweaver CS6 1b: Images & Links
  Images and links come in a variety of types. Learn what they are and how to add them to your webpages.
  Upon completion of this course, the student will be able to:
  

  • Understand image types
  
  
  • Use images
  
  
  • Create several types of links

  
  PREREQUISITES:
  Dreamweaver CS6 1A: Introduction to Dreamweaver.
  [Registration]
• Excel 2013: Worksheets (Tue., 5/6; 8:30 am)
  Excel 2013: Worksheets
  This course will teach the learner how to use multiple sets of data within a workbook, and how to link multiple workbooks and worksheets together.
  
  Upon completion of this course, the student will be able to:
  

  • Create multiple worksheets in a workbook
  
  
  • Manipulate data across worksheets
  
  
  • Link worksheets and workbooks
  
  
  • Use absolute and relative references

  
  PREREQUISITES:
  Excel 2013 1b, or successful completion of test-out assessment.
  [Registration]
• Introduction to HTML5 & CSS (Tue., 5/6; 1:00 pm)
  Introduction to HTML5 & CSS
  This introductory course covers basic HTML tags to create structure in a web page, introduction to style sheets, and uploading pages to a server. Upon completion of this course, the student will be able to:

  • Design For The Web
  • Create A Web Page Template
  • Modify Web Pages
  • Insert Internal Style Sheets
  • Login To A Web Server
  • Upload To A Web Server

  
  [Registration]
• Access 2013 Part 6: Customization and Charts (Tue., 5/6; 3:00 pm)
  Access 2013 Part 6: Customization and Charts
  This course will cover the basics of creating charts , Optimizing Database Resources, and encrypting databases.
  Upon completion of this course, the student will be able to:
  

  • Work with Charts in Forms
  
  
  • Work with Charts in Reports
  
  
  • Optimize Database Resources
  
  
  • Protect and Encrypt Databases

  
  
  PREREQUISITES:
  General knowledge of the Windows operating environment and experience with one or more Microsoft applications such as Outlook, Word, PowerPoint or Excel.
  [Registration]
• PowerPoint 1a: Introduction (Wed., 5/7; 8:30 am)
  PowerPoint 1a: Introduction
  Never used PowerPoint? Start with PowerPoint 1a: Introduction! This class covers the interface and basic setup of a new document. Upon completion of this course, the student will be able to:

  • Explore PowerPoint
  • Use Basic Presentation Skills
  • Work with Presentations
  • Edit and Proof Text
  • Format Bullets and Numbers

  PREREQUISITES:
  General knowledge of the Windows operating environment
  [Registration]
• PowerPoint 1b: Shapes and Proofing (Wed., 5/7; 10:30 am)
  PowerPoint 1b: Shapes and Proofing
  Learn how to edit, proof, add built-in shapes, and print in PowerPoint. This class is required for PowerPoint 2b, but a test-out is available for this class. Upon completion of this course, the student will be able to:

  • Edit and Proof Text
  • Prepare Presentation for Printing
  • Work with Shapes

  PREREQUISITES:
  General knowledge of the Windows operating environment and limited experience with one or more Microsoft applications
  [Registration]
• Access 2013 Part 1: Fields & Tables (Wed., 5/7; 1:00 pm)
  Access 2013 Part 1: Fields & Tables
  This class covers the basics of getting started with Microsoft Access including database planning, database concepts, and database basic structure.
  Upon completion of this course, the student will be able to:
  

  • Recognize Database Objects
  
  
  • Create Tables
  
  
  • Add Fields
  
  
  • Assign Data Types
  
  
  • Navigate Fields
  
  
  • Navigate Records
  
  
  • Set Field Properties
  
  
  • Format the View of a Table

  
  PREREQUISITES:
  General knowledge of the Windows operating environment and experience with one or more Microsoft applications such as Outlook, Word, PowerPoint or Excel.
  [Registration]
• Excel 2013: Charts and Graphics (Thu., 5/8; 8:30 am)
  Excel 2013: Charts and Graphics
  This course will teach the learner how to use graphics, and how to transform data from one or more worksheets into meaningful and readable charts.
  
  Upon completion of this course, the student will be able to:
  

  • Create charts in Excel
  
  
  • Import and export charts to and from Excel
  
  
  • Customize chart design
  
  
  • Insert and use graphics in Excel

  
  PREREQUISITES:
  General knowledge of the Windows operating environment
  [Registration]
• Visio 2013 Basics (Thu., 5/8; 8:30 am)
  Visio 2013 Basics
  This course will introduce the Visio workspace, discuss informational diagram theory and use, and help the learner to create their own Visio diagrams.
  
  Upon completion of this course, the student will be able to:
  

  • Navigate the Visio Workspace
  
  
  • Use Visio to create a diagram
  
  
  • Work with and alter shapes and stencils
  
  
  • Master the pesky connector
  
  
  • Format Drawings
  
  PREREQUISITES:
  General knowledge of the Windows operating environment
  [Registration]
• Dreamweaver CS6 2a: CSS Basics (Thu., 5/8; 1:00 pm)
  Dreamweaver CS6 2a: CSS Basics
  What is CSS? This class contains detailed information on how it works in dreamweaver and beyond. Learn how to use CSS on your dreamweaver webpages.
  Upon completion of this course, the student will be able to:
  

  • Understand CSS
  
  
  • Use CSS on a page

  
  PREREQUISITES:
  Dreamweaver CS6 1B: Images & Links.
  [Registration]
• InDesign CS6 1a: Introduction (Thu., 5/8; 1:00 pm)
  InDesign CS6 1a: Introduction
  An introduction to the basics of InDesign CS6, including a look at the work environment, creating a document, and adding basic elements to the layout.
  
  Upon completion of this course, the student will be able to:
  

  • Understand printing workflow.
  
  
  • Use the Adobe InDesign environment
  
  
  • Create a new document
  
  
  • Add basic elements to a layout

  
  PREREQUISITES: General knowledge of the Windows or Macintosh operating environment
  [Registration]
• Dreamweaver CS6 2b: CSS Layout (Thu., 5/8; 3:00 pm)
  Dreamweaver CS6 2b: CSS Layout
  In this class you will use your CSS skills to create a site with layout and multiple pages from scratch. Bring a flash drive or similar storage device to save your final product.
  Upon completion of this course, the student will be able to:
  

  • Use CSS to create layout
  
  
  • Create a full layout from scratch

  
  PREREQUISITES:
  Dreamweaver CS6 2A: CSS Basics.
  
  [Registration]
• InDesign CS6 1b: Basic Typesetting (Thu., 5/8; 3:00 pm)
  InDesign CS6 1b: Basic Typesetting
  This course focuses on the basics of typesetting in InDesign CS6, including text formatting options and working with paragraph and character styles.
  
  Upon completion of this course, the student will be able to:
  

  • Use text formatting tools
  
  
  • Create and edit paragraph and character styles
  
  
  • Format graphics
  
  
  • Use colors

  
  PREREQUISITES: InDesign CS6 1a: Introduction
  [Registration]
• LeadIT Halogen Power Hour (Fri., 5/9; 8:30 am)
  LeadIT Halogen Power Hour
  This course is for Division of IT staff only. Learn more about the new process, consistencies of competency ratings, etc.
  [Registration]

[Course catalog | Full calendar]