Unified Communications

The Division of IT provides communications and collaboration services to MU, MU Health Care, and UM departments.

This administration portal provides a single access point to Unified Communications tools, services, reports, and more. If you need to access the systems listed below from an off-campus location, you will need to establish a Virtual Private Networking (VPN) connection first.

Telephone Self Care

Customize and control phone features and settings.


Manage voice messages and change your voicemail PIN.

Contact Center Login

Access login page for agents and supervisors.

Contact Center Administration

Manage agent password and teams (supervisors only).

Contact Center Reports and Dashboards

View and customize real-time and historical reports (supervisors only).

Contact Recording

Review, evaluate, and save recorded calls (supervisors only).