Account Management

The Account Management Service is designed to help University of Missouri students, faculty, staff, and guests create and manage their computing accounts and passwords. Your account with the University of Missouri is called your Username (also referred to as a Single Sign-On or SSO ID) and is the primary form of authentication to access most MU technology resources. You are assigned a username when you enroll as a student or begin employment with the University.

All University faculty, staff, and students are provided with a username. Your username is used for most University resources. New usernames are created with the individual’s initials and three random characters to ensure its uniqueness.

Account access to most University resources will expire once you no longer meet the University's eligibility requirements. See the Availability tab for eligibility requirements.

Properly managing your account is one of the most basic security measures you can take. Learn more about changing or resetting your password.

There are no fees associated with this service.

Students

To be eligible for computing resources, students must meet at least one of the following criteria:

• enrolled for the current or a future semester
• admitted for a future semester
• employee in a student employee title
• documented exception (verified by the Division of IT)

Faculty/Staff

To be eligible for computing resources, an individual must meet at least one of the following criteria:

• Employed as a faculty or staff member
  • COLUMBIA or UM System business unit personnel are eligible for the UM-AD domain (unless otherwise specified below)
  • HOSPITAL business unit personnel, Columbia School of Medicine, School of Health Professions and School of Nursing departmental personnel are eligible for the UMHS-USERS domain
• A documented exception (verified by the Division of IT)

Resource and Service Accounts

Resource accounts are an identity assigned to a department as required for a specific business function or task.  The most common use of a Resource account is as a mailbox.

Service accounts are an identity assigned to a system, application or electronic service used for the purpose of authenticating and accessing directory systems.

To retain a resource account the following information must be on file with the Division of IT:

• A documented sponsor, the sponsor must be employed by the university
• A purpose or use for the account documented
• A valid expiration date, up to one year in the future

Visitor Accounts

A Visitor to the University of Missouri or University Hospital is defined as:

1. Any nonaffiliated individual with a need for network access for a period greater than 30 days OR
2. Any nonaffiliated individual with a need for one or more of the following Telecom & IT Resources regardless of the duration of requested access to:
   • Sensitive University data
   • Email account
   • ID cards
   • Software purchases
   • Other IT Resources (Ex: Cerner, IDX Accounts)

The Visitor's sponsoring department is responsible for the processes required to obtain Visitor access to University resources.

Depending on your relationship with the University, the creation process will vary.

Employee and Student Accounts

Students are provided their username as part of the admissions process. Employees are provided their username as part of the new hire process.

New employees and students must establish a strong password and multi-factor authentication before the credential can be used.

Resource and Service Accounts

Resource accounts are primarily used for departmental mailboxes, emails and calendars. Service accounts are typically used for applications or electronic services. To request a resource or service account, contact your IT Pro.

Visitor Accounts

Go to doitservices.missouri.edu and click on the Help icon. Login to the self-service portal with your University user id and password, and Search for Answers accordingly. For additional assistance, contact our Help Desk at 573-882-5000.