Voicemail Services

Voicemail Services

Voicemail is an optional service available on most university phone lines. Voicemail messages can be accessed from a telephone, email, and a web portal.

Voicemail accounts come in three service levels — Standard, Extra-storage, and Group voicemail. All three service levels offer the ability to have voicemail messages sent to your university email account. See Pricing tab for details.

Voicemail messages are purged from the system after 10 days.

Standard Voicemail

  • 16 MB of storage (approximately 50 messages, 30 seconds each)
  • Fee: $2.50 per month

Extra Storage Voicemail

  • 50 MB of storage (approximately 150 messages, 30 seconds each)
  • Fee: $6 per month

Group Voicemail

  • Up to nine separate voicemail accounts on a shared telephone number
  • Typically used in locations where an office is shared by multiple people
  • Fee: $6 per month

Provisioning charges of $15 to add voicemail to an existing phone line will apply.  If you will be requesting voicemail be added to 21 or more lines, standard labor charges of $63 per hour, with a one-hour minimum, will apply instead.


  • MU
    • departments
  • MU Health Care
    • departments
  • UM System
    • departments
  • University Extension
    • departments

An active phone line is required for voicemail service.

Go to doitservices.missouri.edu and click on the Help icon. Login to the self-service portal with your University user id and password, and Search for Answers accordingly. For additional assistance, contact our Help Desk at 573-882-5000.