Voicemail Services

Voicemail Services

Voicemail is an optional service available on most university phone lines. Voicemail messages can be accessed from a telephone, email, and a web portal.

Voicemail accounts come in two service levels — Standard and Group voicemail. Both service levels offer the ability to have voicemail messages sent to your university email account. 

Voicemail messages are moved to saved after ten days if not saved initially. After being in saved for ten days, messages are moved to deleted. After one day in deleted, messages are completely purged from the system.

Standard Voicemail

  • Maximum storage size is 28 MB (users receive a warning when the Inbox size reaches 24 MB)
  • Fee: $3.50 per month

Group Voicemail

  • Typically used in locations where an office is shared by multiple people
  • Fee: $3.50 per month per box

Provisioning charges of $15 to add voicemail to an existing phone line will apply.  If you will be requesting voicemail be added to ten or more lines, standard labor charges of $65.50 per hour, with a one-hour minimum, will apply instead.


  • MU
    • departments
  • MU Health Care
    • departments
  • UM System
    • departments
  • University Extension
    • departments

An active phone line is required for voicemail service.

Go to doitservices.missouri.edu and click on the Help icon. Login to the self-service portal with your University user id and password, and Search for Answers accordingly. For additional assistance, contact our Help Desk at 573-882-5000.