This administration portal provides a single access point to Unified Communications tools, services, reports, and more. If you need to access the systems listed below from an off-campus location, you will need to establish a Virtual Private Networking (VPN) connection first.
Customize and control phone features and settings.
Manage voice messages and change your voicemail PIN.
Access login page for agents and supervisors.
Manage agent password and teams (supervisors only).
View and customize real-time and historical reports (supervisors only).
Review, evaluate, and save recorded calls (supervisors only).