In spring of 2016, the University of Missouri campus and Health System began migration to a new voice communications infrastructure to replace the existing, outdated one. This new system integrates desk and mobile phones with compatible applications specifically designed to help university employees communicate more effectively. It brings together instant messaging, voicemail, and audio, video, and web conferencing.
Although the entire project isn’t scheduled for completion until the end of 2018, our telecommunications team has replaced 25-30% of the phones. Target migration dates are available on the Work In Progress
As part of this project, most phones will be replaced with new Cisco IP phones that work with software to provide enhanced communications options for MU faculty and staff. However, your work telephone number isn’t tied to a particular phone jack in your workspace. Your phone number goes with you, enabling you to be more flexible, mobile, and accessible. Using mobile apps, you will be able to place and answer business phone calls from mobile devices as well as participate in audio and video conference activities from wherever you have a compatible device and a network connection.