Audio and Web Conferencing

Audio and Web Conferencing

The Division of IT recommends using the Zoom service provided through eLearning for video, audio and web conferencing. Zoom is available to all faculty, staff, and students within UM System.


Note to InterCall Account Holders - Cancel your existing InterCall account to avoid charges for inactivity.  To cancel your account, call (800) 374-2441, option 6 or email

All University of Missouri faculty, staff and students will have a licensed (Pro) user account with the following capabilities:

  • Host up to 300 participants
  • Access to online support
  • HD Video and Voice
  • Active speaker view
  • Full screen and gallery view
  • Dual stream for dual screens
  • Join by telephone call-in  
  • Desktop and application sharing
  • Ad hoc or scheduled meetings
  • Google Chrome and Outlook plug-ins
  • MP4 of M4A local recording
  • Private and group chat 
  • Host controls
  • Raise Hand
  • Mac, Windows, Linux, iOS and Android support
  • Host an unlimited number of meetings (one meeting at a time)
  • No meeting duration limits
  • Custom personal Meeting ID
  • Ability to have another person schedule meetings on your behalf
  • Cloud recording

Optional features (for an additional cost):

Zoom Rooms

  • Software-Defined Video Conferencing system for any sized Conference Room.
  • High quality video, audio and web conferencing for Mac, PC or Touchscreen.
  • Screen sharing with Wi-Fi, Airplay or wired HDMI connection.
  • Integrates with Microsoft Exchange calendar for ease of scheduling.

H.323 Room Connector

  • Connect your H.323/SIP systems with desktop, tablet, mobile devices, Zoom Rooms and other H.323/SIP endpoints.
  • Works with many room-based endpoints including Polycom, Cisco, Lifesize and others.
  • Cloud-based or on-premise (VM) room connector.

Large Meeting Rooms

  • To host a meeting with up to 500 participants, purchase the Large Meeting add-on (requires a Zoom Pro user account).

Premium Audio:

  • Subscription for US Toll Free access
    • $100 Monthly Plan: US Toll Free at $0.06/min (approx. 1,670 US Toll-Free min/mo)
    • $500 Monthly Plan: US Toll Free at $0.055/min (approx. 9,090 US Toll Free min/mo)
    • $1,500 Monthly Plan: US Toll Free at $0.05/min (approx. 30,000 US Toll-Free min/mo)
  • Any additional minutes above your plan will be locked in at the same per minute rate.  Example: If you purchase the $500 Monthly Plan, and use more than 9,090 min/mo., each additional minute will be locked in at $0.055.

All University of Missouri faculty, staff and students will now be provided with a licensed (Pro) Zoom account at no cost. These accounts will have no time limit and a 300 participant limit.

Optional Services (Billed by eLearning):

Pricing for services listed below is prorated based upon month bought (July 1 through June 30).

  • Zoom Room:  $499/room/year
  • Large Meeting Room – allows a maximum number of participants
    • Large Meeting room with 500 participants - $600
    • Large Meeting room with 1000 participants - $1,080
  • Webinars
    • Webinar with 500 Participants 
    • Webinar with 1000 Participants
    • Webinar with 5000 Participants 



  • MU
    • Faculty
    • Staff
    • Graduate students 
    • Undergraduate students 
  • MU Health Care
    • Staff – There is a separate HIPAA account for health-related users.  See the Getting Started tab for information.
  • UM System
    • Staff

All University of Missouri students, faculty and staff no longer need to request or purchase Zoom accounts. You can simply sign in to get started with Zoom and you will have a licensed account which enables you to meet with up to 300 participants with no time limit.


All new academic and business users:

Please login to Zoom at:  

Quick start guide for academic and business users:


All new HIPAA/PHI users:

All new users who require discussion of protected health information (e.g. HIPAA, PHI) should login at:

Quick start guide for HIPAA/PHI users:


General Zoom Guides:


Managing Zoom Security Options


Go to and click on the Help icon. Login to the self-service portal with your University user id and password, and Search for Answers accordingly. For additional assistance, contact our Help Desk at 573-882-5000.