Supported Software

Software Recommendations

The Division of IT has specific software requirements for effective use of computing resources.

Windows:

Operating system:
Windows 7, Windows 8.1, and Windows 10
Productivity:
Microsoft Office 2013, 2016
Anti-virus:
Kaspersky Endpoint Security (for university-owned equipment)
Windows Defender (for personally-owned equipment only)

Mac:

Operating system:
OS 10.10 (Yosemite) and 10.11 (El Capitan)
Productivity:
Microsoft Office 2011 and 2016
Anti-virus:
Kaspersky Endpoint Security (for university-owned equipment)
Sophos (for personally-owned equipment only)

Centrally Supported Software

Tech Support provides assistance for centrally supported software. Support for other software titles or older versions of the listed titles is limited or unavailable.

We support some applications through training, including Classroom Training (hands-on), Online Training Resources (live and recorded) and Custom Courses (we teach your class/group). For the latest information about software training courses, visit our IT Training pages.

For specialized academic software, contact your faculty or teaching assistant for more information.

Division of IT Computer Labs offer a range of software titles on Windows, Mac and Linux machines. For a complete list, please see the Computer Labs Software page.

Anti-Virus/Anti-Malware

Title Support Student Training Faculty & Staff Training
Kaspersky Endpoint Security Central
Windows Defender Central
Malwarebytes Central
System Center Endpoint Protection Central
Sophos (Mac) Central

Cloud Storage

Title Support Student Training Faculty & Staff Training
Box Edit Central Box Support Classroom
Box Sync Central Box Support Box Support
Box for Office Central Box Support Box Support

Course Management Software (CMS)

Title Support Student Training Faculty & Staff Training
Blackboard Central eTopics eTopics
Sakai Central A Beginner’s Guide to SAKAI (PDF) A Beginner’s Guide to SAKAI (PDF)
Canvas Central
Tegrity Central eTopics eTopics

Database

Title Support Student Training Faculty & Staff Training
Microsoft Access 2013, 2016 Classroom Classroom, myLearn, e-Learning
Microsoft SQL Contract myLearn
MySQL Contract myLearn
Oracle Contract myLearn

Email Clients

Title Support Student Training Faculty & Staff Training
*** Support is limited to syncing the device with campus email.
Mac OSX Mail Central Apple Support Apple Support
Microsoft Outlook 2013, 2016 (Win) Central Classroom Classroom, myLearn, e-Learning
Microsoft Office 365 email Central myLearn
Microsoft Outlook Web Access (OWA) Central
Thunderbird with ExQuilla add-on*** Central
Microsoft Outlook 2011, 2016 (Mac) Central
Mobile iOS*** Central Classroom Classroom
Mobile Android*** Central

Graphic-related

Title Support Student Training Faculty & Staff Training
Adobe Illustrator CC Classroom Classroom, myLearn
Adobe InDesign CC Classroom Classroom, myLearn
Adobe Photoshop CC Classroom Classroom, myLearn
Adobe Premier CC Classroom Classroom, myLearn

Mobile Apps, Android

Title Support Student Training Faculty & Staff Training
*** Support is limited to syncing the device with campus email and the wireless network.
GoMizzou Central
Skype Central
Jabber Central
VMWare View Client Central
Cisco AnyConnect VPN Client Central
Documents to Go Central
Jump Central
Box Central
Touchdown*** Central
REEF Poling by iClicker Central eTopics eTopics

Mobile Apps, iOS

Title Support Student Training Faculty & Staff Training
Adobe Reader Central
Jump RDP Central Classroom Classroom
Documents to Go Central Classroom Classroom
FileBrowser Central Classroom Classroom
Notability Central Classroom Classroom
GoMizzou Central Classroom Classroom
Jabber Central
VMWare View Client Central
Cisco AnyConnect VPN Client Central
Skype Central Classroom Classroom
Box Central Box Support Box Support
REEF Polling by iClicker Central eTopics eTopics

Office Productivity

Title Support Student Training Faculty & Staff Training
Adobe Acrobat Pro & Reader Central myLearn
Microsoft Excel 2013, 2016 (Win), 2011, 2016 (Mac) Central Classroom Classroom, myLearn, e-Learning
Microsoft PowerPoint 2013, 2016 (Win), 2011, 2016 (Mac) Central Classroom Classroom, myLearn, e-Learning
Microsoft Project 2013, 2016 (Win) myLearn, e-Learning
Microsoft SharePoint Central myLearn, e-Learning
Microsoft Visio 2013 (Win) Classroom Classroom, myLearn, e-Learning
Microsoft Word 2013, 2016 (Win) 2011, 2016 (Mac) Central myLearn, e-Learning

Operating System

Title Support Student Training Faculty & Staff Training
*** Support is limited to syncing the device with campus email and the wireless network.
Mac OS 10.10, 10.11 Central Classroom Classroom, myLearn
iOS*** Central myLearn
Android*** Central myLearn
Red Hat Enterprise Linux Contract myLearn
Windows Phone*** Central myLearn
Windows 7, 8.1, 10 Central myLearn

Statistical Software

Title Support Student Training Faculty & Staff Training
SAS Central Classroom Classroom, myLearn
IBM SPSS Central Classroom Classroom, myLearn

Utilities

Title Support Student Training Faculty & Staff Training
** Available via MyServices, based on eligibility.
Alertus Desktop Client Central
Cisco AnyConnect VPN Client** Central myLearn
Fetch for Mac** Central
Jabber Central
Qualtrics Survey Central Classroom Classroom
Rightfax Client Central Reference Guide (PDF)
Secure CRT** Central
Secure FX** Central

Web Authoring

Title Support Student Training Faculty & Staff Training
Adobe Dreamweaver CC Classroom Classroom, myLearn
Adobe Flash CC myLearn

Web Browsers

Title Support Student Training Faculty & Staff Training
** Support is limited to installation only.
Internet Explorer 11 Central myLearn
MS Edge Central
Firefox Central myLearn
Safari Central myLearn
Chrome Central myLearn
Java Plugin** Central
Flash Plugin** Central