ID Cards
Mizzou Mobile ID
About
The Division of IT will not be pre-printing physical ID cards for incoming freshmen at summer welcome and back-to-school activities. Instead, students can use Mizzou Mobile ID on their phone or smartwatch on the card readers around campus.
If you would like a physical student ID card or require one as a student employee, you can have a card printed at the ID Office, located on the lower level of The Mizzou Store. There is no cost to get your first physical ID card. If you lose or need to replace your card, there is a $25 replacement fee.
Supported devices
- Android: Phone that runs Lollipop (5.1) or higher that have NFC are supported.
- iPhone: iPhone SE, iPhone 6s, iPhone 6s Plus or later devices running iOS 12 or later.
- Smartwatches: Apple Watch Series 1 and later devices running Watch OS 5 or later. Android watches are not supported at this time.
- Note: You cannot have the mobile student ID on both an Android and an Apple device.
Access
To access your mobile ID, download the GET Mobile app using these steps.
- Download the GET Mobile app on your phone via the Apple App Store or the Google Play Store.
- Search all institutions and select University of Missouri – Columbia.
- Log in with your university username and password and authenticate as necessary.
- Turn on FaceID or select to do it later.
- Set a four-digit PIN for your account.
- Allow GET Mobile to use your location while using the app.
- Allow GET Mobile to send you notifications.
- Upload your photo (using these criteria) under the settings option of the app.
- Once you receive the notification within the app that your photo is approved, you can add your ID to your Apple Wallet or Android device from the GET Mobile app home screen.
Your Mizzou Mobile ID can be used even if your device does not have cellular network connectivity as your ID is stored on your device.
Learn how to use your Mizzou Mobile ID
The mobile student ID is just like your physical student ID, just on your phone.
How do I get my Mizzou Mobile ID on my device?
- Ensure that you have an approved photo on file. If you are not sure if you have an approved photo, contact the ID office at idcardreq@missouri.edu.
- On your supported device, download the GET Mobile app from the Google Play Store.
- Open GET Mobile from your Android phone and choose University of Missouri – Columbia from the dropdown list.
- Log in using your MU credentials, then complete the multi-factor authentication.
- Select the Add to Phone button
- Agree to the Terms and Conditions.
Your mobile student ID will now be provisioned to your device. Do not delete the GET app. If you delete the app, your mobile student ID will be removed as well.
How do I access my mobile student ID on my Android device?
To access your mobile student ID open your GET mobile app.
How do I use my mobile student ID on Android devices?
To access your mobile student ID, your device does not need to be unlocked, but the screen should be awake. Ensure NFC is turned on by going to your device’s Settings. Android devices can vary in the placement of the NFC antenna. Tap the top of the phone to the reader. If this does not work, tap the back body of the phone to the reader. Some devices require the user to log in to the GET Mobile app once daily in order to utilize the ID.
How do I get a new mobile student ID if I get a new device?
Remove your mobile student ID from your old device. Once you have completed this, you will simply choose your new mobile ecosystem and repeat the process of provisioning through the GET app on your new device.
What happens if I lose my Android device? If I find it afterward?
Visit the ID Office and select Mark Card as Lost to disable or re-enable your mobile student ID. You may also visit TigerCard Manager.
Can I use my mobile student ID if my Android device has a dead battery?
You will need to ensure your phone is charged in order to utilize your mobile student ID.
Can I use my mobile student ID without a cellular signal?
Your mobile student ID can be used even if the Android device does not have network connectivity as your mobile student ID is stored on your device.
How do I get the mobile student ID on my Apple devices?
- Ensure that you have an approved photo on file. If you are not sure if you have an approved photo, please contact the ID office at idcardreq@missouri.edu
- On your supported device, download the GET Mobile app from the App Store.
- Open GET Mobile from your iPhone and choose University of Missouri – Columbia from the dropdown list.
- Log in using your MU credentials, and then complete the multifactor authentication (MFA).
- Select the Add to Apple Wallet button. Then select whether you would like to add the mobile student ID to your iPhone or Apple Watch. You may add the ID to both device types.
- Agree to the Terms and Conditions.
The ID will now be available in your Apple Wallet. You do not need to keep the GET Mobile app for functionality of the mobile student ID.
How can I view my ID number?
To view your ID, open the Wallet app. Navigate to the back of your mobile student ID by clicking the info button in the top right. Scroll down until you see the ID # field. This is your ID number.
How do I use my mobile student ID on Apple devices?
Your mobile student ID features the Express Mode transaction experience. A user is able to approach the card reader with a dark screen on their iPhone or Apple Watch without needing to authenticate via Face ID or Touch ID. Express Mode enables an extremely fast, seamless experience as you move through campus.
When you add your mobile student ID to Apple Wallet, Express Mode is turned on by default. If you don’t want to use Express Mode, you can turn it off. To turn it off, open Wallet, tap your mobile student ID, tap the info button in the top right, and tap the Express Mode on/off button.
I am not able to add my mobile student ID to Apple Wallet. Who can help me?
Contact the Help Desk at 882-5000.
What happens if I lose my Apple iPhone or Watch? If I find it afterward?
You should use Find My iPhone to suspend or deactivate your mobile student ID in Apple Wallet. Please visit Instructions for Lost/Found Apple devices and Find My iPhone for more information.
- Contact the ID Office during business hours to notify us to deactivate the card in the Wallet for that device.
- You can reactivate a found device that was suspended via iCloud.com or contact the ID Office during business hours if deactivated by the ID Office.
Can I use my mobile student ID if my iPhone has a dead battery?
On iPhone XS, iPhone XS Max, and iPhone XR (and later), you can use power reserve with your mobile student ID. When low on battery, the mobile student ID is available for up to five hours when Express Mode is enabled, and the device’s battery needs to be charged.
Why do you encourage Mizzou Mobile ID instead of pre-printing physical ID cards for incoming students?
More than 19,000 students use Mizzou Mobile ID as an everyday tool to enter their residence hall, purchase meals, access MizzouRec and more. We’ve heard consistent feedback from students who question why they need a physical card if it’s available on their mobile device.
Based on this feedback, and to reduce waste for students who do not need or prefer a physical ID card, we longer pre-print physical ID cards for all incoming students.
Can I get a physical ID card if I want one?
Yes! You can obtain a physical ID card by visiting the ID Office in the lower level of The Mizzou Store in the MU Student Center. There is no cost to get your first physical ID card. If you lose or need to replace your card, there is a $25 replacement fee.
Why would I possibly need a physical ID card?
You can use your Mizzou Mobile ID to perform almost every function you can with a physical ID card. However, if you are a student employee, a physical ID card is necessary to clock in and out of your campus job. Additionally, if your work location requires badge access to certain areas, you should get a physical ID card.
Your supervisor or building coordinator will know whether or not you need to use a physical card.
Why do I need to upload photos of my government-issued ID in the GET app?
Uploading your government-issued ID enhances security by validating your identity. The app verifies your identity by comparing the photo on your government ID with the profile image you upload. This process not only increases security but also speeds up the photo review process, allowing you to receive your Mizzou Mobile ID more quickly.
What does the GET app do with the images of my government-issued ID once I’ve uploaded them?
The GET app temporarily stores your government ID photos in a secure database. These images are automatically deleted from the database after your profile image is accepted or declined. If you need to change your Mizzou Mobile ID profile photo in the future, you will need to re-upload your government ID to verify your identity.
I’m having problems with the GET mobile app. What should I do?
To troubleshoot the app, try the following:
- Uninstall/reinstall the app on your device
- Check for the latest updates/version of the app for your device
I’m upgrading to a new phone. What do I need to do?
You will need to remove your Mizzou Mobile ID from your current device. To do so, open the GET mobile app, go to settings, and select “Unlink Mobile Wallet ID,” and confirm you would like to unlink. Once you have your new phone, reinstall the GET App and follow the prompts to sign in. You can then add your ID to your new device’s wallet.
Need assistance?
For general assistance, including photo submission problems, please call Tech Support at 573-882-5000 or start a live chat. You may also email us at idcardreq@missouri.edu.
If you’re having problems getting into your room in your residence hall with your Mizzou Mobile ID, call 573-882-4440.
Download the GET app
Use your Mizzou Mobile ID to access your favorite places on campus by tapping your phone or smartwatch on the card readers around campus. To access your mobile ID, download the GET mobile app.
If you would like a physical student ID card or require one as a student employee, you can have a card printed at the ID Office, located on the lower level of The Mizzou Store.