To access your mobile ID, download the GET Mobile app using these steps.

1. Download the GET Mobile app on your phone via the Apple App Store or the Google Play Store.
2. Search all institutions and select University of Missouri – Columbia.
3. Log in with your university username and password and authenticate as necessary.
4. Turn on FaceID or select to do it later.
5. Set a four-digit PIN for your account.
6. Allow GET Mobile to use your location while using the app.
7. Allow GET Mobile to send you notifications.
8. iOS users can add their ID to their Apple Wallet from the GET Mobile app home screen.

If you would like a physical student ID card or require one as a student employee, you can have a card printed at the ID Office, located on the lower level of the Mizzou Store. 

Learn how to use your Mobile ID

• Android FAQ
• Apple (IOS) FAQ

For more information, please contact the ID Office at idcardreq@missouri.edu or call the HelpDesk at 882-5000.

FAQs about Mizzou Mobile ID

As of the fall 2025 semester, the Division of IT will not be pre-printing physical ID cards for incoming freshmen at summer welcome and back-to-school activities. Instead, students can use Mizzou Mobile ID on their phone or smartwatch. Refer to these Q&As to learn more.

Q. Why are you encouraging Mizzou Mobile ID instead of pre-printing physical ID cards for incoming students?
A. More than 19,000 students use Mizzou Mobile ID as an everyday tool to enter their residence hall, purchase meals, access MizzouRec and more. We’ve heard consistent feedback from students who question why they need a physical card if it’s available on their mobile device.

Based on this feedback, and to reduce waste for students who do not need or prefer a physical ID card, we will no longer be pre-printing physical ID cards for all incoming students.

Q. Can I get a physical ID card if I want one?
A. Yes! You can obtain a physical ID card by visiting the ID Office in the lower level of The Mizzou Store in the MU Student Center. There is no cost to get your first physical ID card. If you lose or need to replace your card, there is a $25 replacement fee.

Q. Why would I possibly need a physical ID card?
A. You can use your Mizzou Mobile ID to perform almost every function you can with a physical ID card. However, if you are a student employee, a physical ID card is necessary to clock in and out of your campus job. Additionally, if your work location requires badge access to certain areas, you should get a physical ID card.

Your supervisor or building coordinator will know whether or not you need to use a physical card.

Q. How do I get Mizzou Mobile ID?
A. To get a mobile ID, download the GET mobile app on your device and follow these step-by-step instructions for your operating system.

Q. I’m having problems with the GET mobile app. What should I do?
A. To troubleshoot the app, try the following:

• Uninstall/reinstall the app on your device
• Check for the latest updates/version of the app for your device

Q. I’m upgrading to a new phone. What do I need to do?
A. You will need to remove your Mizzou Mobile ID from your current device. To do so, open the GET mobile app, go to settings, and select “Unlink Mobile Wallet ID,” and confirm you would like to unlink. Once you have your new phone, reinstall the GET App and follow the prompts to sign in. You can then add your ID to your new device’s wallet.

Q. Who do I contact if I need assistance with my Mizzou Mobile ID?
A. For general assistance, including photo submission problems, please call Tech Support at 573-882-5000 or start a live chat. You may also email us at idcardreq@missouri.edu.

If you’re having problems getting into your room in your residence hall with your Mizzou Mobile ID, call 573-882-4440.