Beginning Spring 2016, the Division of IT will replace the existing phone system with a new Unified Communications Service for MU campus and UM Health System.
What is Unified Communications (UC)?
More than a basic phone system, UC seamlessly unifies desk and mobile phones, instant messaging, voicemail, presence information, and audio, video, and web conferencing.
Enjoy superior voice communications with a next-generation IP phone.
See real-time availability of users.
Chat securely and privately.
Browse messages from a visual interface or retrieve voicemail audio files via email.
Automatically route customers to the most appropriate resource.
Collaborate through audio, video, and web conferencing.
Connect anytime, anywhere, on nearly any device.
Initiate communications from within applications (like MS Office).
Why is Unified Communications Important?
Our current voice communications infrastructure is nearing, and in some cases, has reached its end of life. It also lacks the modern capabilities that are required and expected for future business needs. This new, interconnected suite of voice, data, and video applications is specifically designed to help university employees communicate more effectively. Here are three main benefits you can expect from Unified Communications:
- Mobility—Access your communication tools from anywhere, anytime, on nearly any device.
- Productivity—Locate information and people quickly.
- Flexibility—Communicate and collaborate effectively wherever you are.
March 24 — In spring of 2016, the University of Missouri campus and Health System welcomed a new unified communications (UC) service to replace the preexisting phone system. Although the entire project isn’t scheduled for completion until the end of 2018, the UC team has replaced 25-30% of the phones.
Dec. 7 — This is a tentative timeline that could change, depending on any issues we encounter during deployment, testing, and migration:
|Date & Time:||Building:||Status:|
|December 13, 2016||University Physicians Medical Building (phase 3)||Completed|
|December 20, 2016||Student Center, Brady Commons||Completed|
|January 4, 2017||Jesse Hall - 1||Completed|
|January 10, 2017||Jesse Hall - 2||Completed|
|January 12, 2017||Women's and Children's Hospital - Cleanup 1||Completed|
|January 19, 2017||Aspen Medical Park||Completed|
|January 19, 2017||Keene ENT||Completed|
|January 24, 2017||S. Providence Medical Building, 2nd Floor||Completed|
|January 31, 2017||Mizzou Quick Care - Broadway||Completed|
|January 31, 2017||MIzzou Quick Care - Conley||Completed|
|January 31, 2017||Mizzou Quick Care - Nifong||Completed|
|January 31, 2017||S. Providence Medical Building, 1st Floor||Completed|
|February 7, 2017||Clydesdale Hall||Completed|
|February 7, 2017||Veterinary Medical Diagnostic Laboratory 1||Completed|
|February 16, 2017||General Services Building||Completed|
|February 21, 2017||Conley Avenue Parking Garage||Completed|
|February 21, 2017||Reynolds Alumni Center||Completed|
|February 23, 2017||School of Medicine - PCCL Center Expansion||Completed|
|February 28, 2017||Naka Hall (Engineering Building West)||Completed|
|March 28, 2017||Heinkel Building||Completed|
|March 28, 2017||Hill Hall||Completed|
|April 4, 2017||Allton Building||Completed|
|April 4, 2017||Mizzou North||Completed|
|April 11, 2017||Old Alumni Center||Completed|
|April 11, 2017||University Hall||Completed|
|April 25, 2017||Woodrail Building #2||Completed|
|April 25, 2017||Woodrail Building #3||Completed|
|April 25, 2017||Woodrail Building #5||Completed|
|April 25, 2017||Woodrail Building #7||Completed|
|May 2, 2017||Lewis Hall/Clark Hall – Phase 1||Scheduled|
|May 4, 2017||Lewis Hall/Clark Hall – Phase 2||Scheduled|
|May 16, 2017||Engineering Building North||Scheduled|
|May 16, 2017||Lafferre Hall||Scheduled|
|May 23, 2017||Green Building||Scheduled|
|May 23, 2017||Health South–Rusk Rehab Center||Scheduled|
|May 23, 2017||KOMU-TV||Scheduled|
|May 23, 2017||Mizzou Therapy–Rangeline||Scheduled|
|Jun 6, 2017||Parking Structure #7||Scheduled|
|Jun 6, 2017||Pershing Dining Hall||Scheduled|
|Jun 6, 2017||Plaza 900||Scheduled|
June 23 — Learn more about the project scope and impact.