Unified Communications
The Division of IT provides communications and collaboration services to MU, MU Health Care, and UM departments.
This administration portal provides a single access point to Unified Communications tools, services, reports, and more. If you need to access the systems listed below from an off-campus location, you will need to establish a Virtual Private Networking (VPN) connection first.
Telephone Self Care
Customize and control phone features and settings.
Voicemail
Manage voice messages and change your voicemail PIN.
Contact Center Login
Access login page for agents and supervisors.
Contact Center Administration
Manage agent password and teams (supervisors only).
Contact Center Reports and Dashboards
View and customize real-time and historical reports (supervisors only).
Contact Recording
Review, evaluate, and save recorded calls (supervisors only).