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TigerTech Service Desk
TigerTech offers an integrated technology center in the Student Center. Technicians are located at the tech support walk-up location (downstairs, at the back of the TigerTech store), providing a centralized and convenient service center for faculty, staff, and students.
Desktop support technicians are located at the Walk Up Support location (at the back of the TigerTech store), providing a centralized and convenient service center for students, faculty, and staff. These services include:
- Hardware repair (for Dell and Apple equipment, both in and out of warranty)
- Operating system service for Dell or Apple equipment, unless customer provides media (other brands can be serviced as long as customer provides installation media)
- File/disk recovery
- Backup and restoration
- Hardware installation or upgrade for user-exchangeable items (HD, RAM, etc.) only
- Warranty work (limited to Dell and Apple computers)
- Software installation; customer must provide installation media
- General Troubleshooting
All Ethernet cables, cable television cables, and Network Interface Cards (NICs) are available at TigerTech.
For more information on these services, contact TigerTech at 573.882.2131. For additional assistance, contact Phone Support at 573.882.5000.