Software Sales
Adobe
License Period: July 24 through July 23
Adobe Renewal Information:
USER RENEWAL ACTIONS: Adobe individual license renewals are starting. On Monday, June 16, employees will get an email from DoIT Software Sales to choose Adobe Creative Cloud, Adobe Express, or no renewal via the Adobe Software Renewal portal. A MoCode is required to submit preferences by Friday, July 11.
FISCAL APPROVAL ACTIONS: After July 11, fiscal approvers can review renewals individually or in bulk from July 14 to 21 using the renewal approval link. Export lists to departments for review, but approvals must go through the renewal link.
SHARED DEVICE RENEWALS: Adobe Creative Cloud Shared Device License renewal information was sent to the IT Pro Groups 06/18/2025 via email. IT Pro groups have been asked to review the information and submit a TDX request for shared device renewals with updated MoCode/billing information. Please note that this year, we will not be utilizing the Adobe Software Renewal portal for shared device renewals. Additionally, there is no option for licensing Adobe Express on shared devices since it is a web-based application. The only available option for licensing shared devices is the Adobe Creative Cloud Shared License.
MISSED RENEWALS: Licenses expire on Wednesday, July 23 if no action is taken. Missed renewals can be handled via TeamDynamix (TDX) ticket after July 24, 2025.
TDX RENEWAL REQUESTS: All TDX renewal requests for Creative Cloud as well as any new Express requests will be placed on hold and processed on 7/24/25, following the closure of the renewal program. These requests will be cross-referenced with the renewal program and handled accordingly.
MISCELLANEOUS RENEWAL Q&A:
Q: Is there an upgrade option if a user purchases Express and later finds it insufficient for their needs? A: We are currently working on an upgrade path for customers who purchase Adobe Express and later find that it doesn’t suit their needs. Our intention is not to charge users for two separate licenses. Instead, if you decide to upgrade to Adobe Creative Cloud, you’ll only be required to pay the difference between the two licenses. As soon as we finalize the details, we’ll make sure to post the information on our website and send info to the IT Pro Groups.
Q: We have a staff member leaving soon. Will we have to purchase a license for them and their replacement? A: Adobe licenses tied to individual usernames and are non-transferable. Please work with your department IT Pro to see if alternative solutions are available.
Q: What MoCode was used for my license last year? A: Users should always check with the department to find out what MoCode the department would like to use for the current purchase.
Q: Do you check for duplicates in case someone responds in the renewal application and submits a ticket. A: Yes, the Software Sales team will meticulously cross-reference TDX tickets for renewals once the renewal program concludes on July 24, 2025. Please be assured that we will not bill for any duplicate entries. It is important to emphasize that the renewal program will serve as the definitive reference for identifying any duplicates.
Q: Can’t I just email my list of users to software sales staff? A: No, the software sales staff does not have the capability to view or edit user information within the renewal program. The primary objective of the renewal program is to reduce reliance on spreadsheets and emails, thereby enhancing efficiency and streamlining the process. Please ensure that your team members have the appropriate MoCodes for their respective renewals. They are required to input this information into the renewal program independently.
Q: What if an employee has left the university or department? A: If someone is no longer with the university, they will not be able to renew and therefore the department will not be charged for a license. If a user has changed to a different department, their new department should provide them with the correct MoCode for their renewal.
If you have additional questions about Adobe licenses, please contact your IT Pro or the IT Help Desk.
Adobe Products
Adobe Creative Cloud (CC): This license provides access to professional creative and business tools that are standard in the modern workplace. These tools include Adobe InDesign, Illustrator, Photoshop, Premiere Pro, XD and Acrobat Pro, as well as Adobe Express. For a full list of applications included with Adobe CC, go to adobe.com. A benefit for faculty/staff with an Adobe CC license is that you can install the applications on one personal device.
Is the Adobe CC license right for you?
- If you need to modify PDFs outside of Adobe Reader, you will need an Adobe Creative Cloud (CC) license. Adobe Creative Cloud includes Acrobat Pro, which is essential for editing, and managing PDF documents.
- Express does not currently offer full OCR (Optical Character Recognition) or robust PDF accessibility features suitable for professional or compliance-grade accessibility work.
Adobe CC License Transfers: Adobe CC licenses assigned to a single user’s Single Sign-On ID (SSO) and are non-transferable. This means that if you have an individual license, it’s specifically tied to the user and cannot be reassigned to someone else. Adobe CC shared device licenses, like those we use for lab computers, can be transferred from one computer to another. However, it’s important to remember that the license can only be active on one device at a time.
Adobe Express: Coming 07/24/2025. The Express forms in the TDX Ticket system are scheduled to open on 07/21/2025. Until the form is available in TDX, please refrain from submitting new requests for Express. However, you can still make requests via the Adobe Renewal Tool in the meantime. Adobe Express is a web application that allows you to create on-brand marketing materials, social media posts, web pages, video, animations and more with ease. See below for additional information on Adobe Express.
If you need to modify PDFs outside of Adobe Reader, you will need to purchase Adobe Creative Cloud, not Express. Express has limited PDF editing capabilities, while Creative Cloud offers the full Acrobat Pro application.
Adobe Express License Transfers: Adobe Express licenses are assigned to a user’s Single Sign-On ID (SSO) and are non-transferable. This means that it cannot be reassigned to another user.
Adobe Stock: An Adobe CC license provides you with access to the vast majority of the assets within the Adobe Stock Portfolio. For information on Adobe Stock visit: stock.adobe.com
Adobe Captivate: provides you ultimate eLearning authoring freedom. License includes access to the all-new Adobe Captivate and Adobe Captivate Classic. Adobe Captivate is only available for Columbia Faculty and Staff. Each Adobe Captivate license is restricted to installation on only one device. To request this license, please use this link for Other Software.
Adobe Framemaker: the industry-standard tool for authoring and publishing multilingual technical content across mobile, web, desktop, and print. Framemaker is ONLY AVAILABLE FOR WINDOWS. Each Adobe Framemaker license is restricted to installation on only one device. Adobe Framemaker is only available for Columbia Faculty and Staff. To request this license, please use this link for Other Software.
Pricing
| Product | License Pricing |
|---|---|
| Adobe Express – Coming 7/24/25 | $30.00 |
| Adobe Creative Cloud | $60.00 (7/24/25 increases to $70) |
| Adobe Captivate | $81.63 (7/24/25 increases to $174.89) |
| Adobe Framemaker | $169.39 |
Eligibility
Eligible to Purchase from DoIT:
Columbia Campus
- Faculty and Staff – via Department MoCode
- Students – via Kivuto-The Hub
S&T, UMSL, UMKC customers, please contact your local IT departments.
Click the appropriate button below to purchase or renew Adobe Creative Cloud & Express Licenses. The Express option will be activated once Adobe Express is available.
Adobe products require that all users log in with their University of Missouri System credentials (username@umsystem.edu, no other domain will work). For additional Adobe information or help, visit: Adobe Help
Adobe Express vs Adobe Creative Cloud
You might already know Adobe Express as one of the applications within Adobe Creative Cloud. However, starting with our July 24, 2025, renewal, Adobe Express will be available as a standalone license. This change comes as Adobe Creative Cloud is experiencing a cost increase, and we believe that significant savings can be obtained by opting for Adobe Express.
Adobe Express is ideal for those who need to create content quickly and easily without requiring advanced skills. On the other hand, Adobe Creative Cloud is targeted at professionals who need a wide range of powerful tools for their creative projects.
| Feature | Adobe Express | Adobe Creative Cloud |
| Ease of Use | Simple, fast content creation | Advanced tools for professionals. |
| Functionality | Photo & Video editing, templates create PDFs. This web-based program is similar to Canva. | Full suite of creative applications. Adobe Acrobat included for full PDF edit functions. |
| Target Audience | Students, educators, casual users | Creative professionals. Users needing full Adobe Acrobat capabilities. |
| Cost (MU DoIT) | $30/year | $70/year |
| Platform | Web and mobile. NOT available for shared devices. | Desktop and some mobile. Available for shared devices. |
Adobe Express – Additional Information
Adobe Express for higher education allows users to create on-brand content with ease. This includes flyers, posters, web pages, videos, social media posts, podcasts, animations, and more. Visit Adobe’s site for a full overview of Adobe Express Overview or Adobe Express FAQ.
Check out these short videos for quick tutorials on using Adobe Express
License Policy
All licenses are based on the stated license period, regardless of the date they were purchased. This means that in order to maintain access, they must be renewed annually. Please ensure you keep track of your renewal dates to avoid any interruptions in service.
It is the policy of the University of Missouri to honor software license agreements and to require all users to do likewise. The Division of Information Technology will not knowingly assist, or permit its equipment to be used, in violation of such agreements. The software must not be copied for someone else or loaned to someone else for them to copy.
The license agreement expires upon the termination of the user’s affiliation with the University of Missouri.
Technical Support
While our Software Sales team is a point of contact for software purchases, please note that we are not equipped to provide technical support, installation assistance, or troubleshooting services. For any installation help or other technical support needs, please contact your dedicated IT Professional support team. They will be more than happy to help you with any technical challenges you may encounter. You can find their contact information and more details at https://doit.missouri.edu/get-help/.