Unified Communications
The Division of IT provides communications and collaboration services to MU, MU Health Care, and UM departments.
This administration portal provides a single access point to Unified Communications tools, services, reports, and more. If you need to access the systems listed below from an off-campus location, you will need to establish a Virtual Private Networking (VPN) connection first.
Customize and control phone features and settings.
Manage voice messages and change your voicemail PIN.
Access login page for agents and supervisors.
Manage agent password and teams (supervisors only).
Contact Center Reports and Dashboards – New
View and customize real-time and historical reports.
Contact Center Reports and Dashboards – Old
View and customize real-time and historical reports.
