Spam and Junk Email

Spam, or junk email, is unsolicited email that tries to sell you something. About 90% of the email we receive is filtered as spam and removed before it makes it to your mailbox. However, we can’t block it all without the risk that some valid emails will be blocked too.

What can I do about spam?

Email spam you receive to spam@missouri.edu as an attachment. Do not forward the email or important information will be lost. We monitor this mailbox to help improve the performance of our spam filtering. Tech Support is available to assist you. Take advantage of phone 573.882.5000, Live Chat! from the DoIT homepage, or walk-up assistance in The Mizzou Store.

Use junk email filtering

Junk email filtering is available to all University email users by default. Junk email filtering does not block junk email, but delivers it to a special Junk folder in your mailbox. This allows you to periodically check the junk email folder for messages that may be spam. Also, right clicking on the message displays options which allow you to take action on future junk email.

Can’t tell if the email is spam?

When in doubt, send the email as an attachment to security@missouri.edu and we will take care of it.

Missing emails?

If you suspect legitimate emails have been blocked by our spam filters, please contact your IT Pro to request an email address be placed on the University’s email whitelist.