Jan. 16, 2025

Irritated at Teams? Over OneDrive? Check out free training resources to make the most out of your tools

Students, faculty and staff across the University of Missouri have access to a wealth of tools designed to help with productivity, but making the most of these tools can sometimes come with a steep learning curve. The Division of IT offers free training to help you navigate these tools efficiently and to their fullest potential.

Jan. 8, 2025

Grammarly for Education now available

Employees and student employees can now use the AI-powered writing service Grammarly for Education, which ensures data protection and offers a robust set of features.

Dec. 11, 2024

Use Microsoft Authenticator app to avoid disruptions 

To avoid future disruptions with multifactor authentication, download and use the Microsoft Authenticator app instead of text or phone call authentication. The app can be set up on your device and provides a more secure and quicker verification method.  

Oct. 7, 2024

Received a strange text? Be vigilant against ‘smishing’

Smishing, a combination of the words “SMS” and “phishing,” is a type of cyber-attack that targets individuals through SMS or other forms of text messages.

Oct. 1, 2024

Don’t be tricked! Keep your inbox secure 

October may be known as the month of spooks and scares, but during Cybersecurity Month, it’s also a time to take steps to keep scammers from tricking you into giving up access to private information.

Sep. 23, 2024

Smart meeting summaries now available

Two options are available and approved for automated meeting summaries to help record notes during virtual meetings: Zoom AI Companion and Teams Premium.

Sep. 20, 2024

Introducing the IT Accessibility Center

The Adaptive Computing Technology (ACT) Center has updated its name to the IT Accessibility Center to better reflect the breadth of services available to MU students, faculty and staff.  The center now focuses on empowering individuals with disabilities in an inclusive digital environment.

Aug. 19, 2024

Advocate for accessibility: A firsthand account

Kendal Lyssy is a third-year doctoral student in MU’s Department of Communication. She also is the department’s first blind PhD candidate and a strong advocate for digital accessibility. As a student and instructor, she’s using her experiences in higher ed to help ensure that all users are empowered with technologies that are usable by everyone.

July 22, 2024

Get Ready for class with IT

The Division of IT is here to help you get your account and technology set up before classes begin. Check our event schedule below to see what day works for you during Move-In! Integrated with One-Stop-Shop during Move-In, make sure to stop in at Tech Stop, located 901 Rollins Street, for help downloading any necessary apps, double checking your account information, and installing any required software before you arrive on campus to guarantee a smooth start to the Fall semester.

May 29, 2024

New Service Management Solution coming 2025

In Spring 2023, the Division of IT Enterprise Service Management team collaborated with a steering committee representing campuses in the UM System and MU Health Care to assess alternative ticketing solutions. The goal was to replace Cherwell, the current service management platform, with a system that would meet both current and future needs. After thorough research and feedback, the committee chose TeamDynamix as the new, comprehensive ticketing system.