What we do:
The RSS Xteam is a team of technology experts providing specialized IT services to enable productive researchers. We are available as both a consultant and support at the request of IT or faculty to back up in-building and departmental IT for researchers. RSS support may be necessary when:
- The focus is on computational and instrument computers needing advanced support. In these instances, the local IT pro can escalate issues to us akin to “tier 3 support.” Some examples may include support of computational Linux workstations, computers connected to new or legacy instrumentation, and computers and workflows interrupted by campus IT policy.
- If researchers have needs that might require more resources than their assigned IT pro can provide. Examples may include generating large amounts of data, compute-intensive work or procurement of complex instruments/software.
How we can help:
Consulting
- Access and support for computing resources with restrictive requirements like the National Institute of Standards and Technology’s security requirements that protect controlled unclassified information in nonfederal systems and organizations.
- Selection, setup and use of storage and data management resources.
- Partnership and advocacy with researchers to expedite the acquisition of IT resources.
- Grant Consultation/support/procurement/documentation resources.
Specialized System support
- Software
- Guidance with procuring/installing software.
- Hardware
- Instrument Computers Access/Support/CUI Secured Environments
- Consultation/Procurement/Installation – Specialty computing purchases, including servers, high-powered desktops, equipment, instruments, and software.
- Support for specialized systems for research-focused devices.
- Storage
- General purpose research storage/High performance storage/ High throughput computing storage/Investment model/Selection, setup and use of storage and data management resources.
- Procurement
- Partnership and advocacy with researchers to expedite the acquisition of IT resources.
Contact us:
Please contact muitrss@missouri.edu for general inquiries.