The Division of IT uses System Center Configuration Manager (SCCM) to manage the computers installed and supported by the Division in the student computing sites and for desktops supported by division staff. To increase efficiency and improve customer service, IT Professionals (IT Pros) can request limited administrative privileges to manage Systems Center Configuration Manager (SCCM) Collection within the Columbia domain(s). SCCM helps departmental IT Pros track inventory, remotely install software and generate software and hardware inventory reports.
SCCM helps departmental IT Pros track inventory, remotely install software and generate software and hardware inventory reports.
The Division of IT has ultimate responsibility for the reliability of the SCCM environment and for ensuring security requirements are met. Therefore, the Division of IT requires that IT Pros demonstrate proficiency in managing SCCM collections and that certain rules, standards and guidelines are followed.
IT pros can obtain approval to manage SCCM collections by successfully reviewing the Division of IT SCCM Management documentation or attending DoIT sponsored SCCM training courses. Training materials and course offerings will be available on the Division of IT’s Training Website.
Once SCCM proficiency requirements have been met and the IT Pro has signed an SCCM Memorandum of Understanding with the Division of IT, privileges will be granted to the Collection designated for their functional unit (department, college, school, or division).
There are no fees associated with this service.
This service is provided for MU departments. Requests must be made by an IT Pro.
IT Pros can request SCCM access by going to doitservices.missouri.edu. Login to the self-service portal with your University user id and password, select Service Catalog, and search for SCCM. Users without an IT Pro may contact Tech Support at 573.882.5000. A Division representative will arrange a needs assessment, or direct you to the correct IT Pro.
Go to doitservices.missouri.edu and click on the Help icon. Login to the self-service portal with your University user id and password, and Search for Answers accordingly. For additional assistance, contact our Help Desk at 573-882-5000.
The Division of IT requires that IT Pros: