Electronic Signature

Electronic Signature

DocuSign is being replaced by Adobe Acrobat Sign and will retire soon. Please visit the Adobe Acrobat Sign page to find out more: https://doit.missouri.edu/services/infosec/infosec-resources/electronic-signature/adobe-acrobat-sign-service/

DocuSign is the fast, secure way to send, sign, and approve documents anytime from anywhere.

Here’s how it works:  Upload a document that needs to be signed, add people who need to sign it, place the signature tag, and indicate other fields such as company name or phone number; then click send.  Your recipient then receives an email asking them to sign.

Usually, only senders require a DocuSign account.  Most of the time you don't need an account to sign a DocuSign document. Occasionally, a vendor may require you to log in to DocuSign before signing.  In such cases, you would need to first request a DocuSign account as explained in the Getting Started tab. 

DocuSign can turn any paper or electronic document into a form that can accept electronic signature(s). This saves staff time traditionally spent printing, faxing, scanning, and storing paper forms. These electronic forms also provide:

  • Automated workflows for when more than one signature is required.
  • Built-in reminder and notification emails.
  • Dashboard to view status and signatures.

Electronic forms can be sent to individuals or you can create self-service forms that allow your users to click on a link and start the signing process.

An audit log is available for documents and is admissible in court proceedings.

Use cases

All legal use cases must be vetted by UM General Counsel. New legal use cases should be submitted to the General Counsel's Office.

The current approved list of legal use cases includes:
 

Human Subjects Research Consent Forms:

  • Hospital and all campus human research consent forms

UM Business Services:

  • Purchase & Sale Agreements
  • Leases
  • Listing Agreement
  • Other UM Business Services Instruments (case-by-case basis)

Procurement:

  • Business Associate Agreements
  • General contracts
  • General agreements

MU Registrar:

  • Release of non-directory information or directory information that has otherwise been restricted from release to third parties or for public viewing.
  • Update a record of a student (e.g. application of Grade Replacement or Grade Point Average Adjustment policy).

UM Tech Transfer:

  • Invention Disclosure Form

 

DocuSign costs about $6 per envelope

A DocuSign envelope is a container for one or more documents sent out to a single signer or to a set of signers.

HOW COSTS ARE FIGURED:

Fees are calculated annually based on your usage.  Usage is defined as the number of envelopes sent.  If an envelope is sent, but not completed, it is still considered billable. 

At the end of the annual billing cycle, your usage will be calculated as a percentage of the total system wide usage.  That percentage is then multiplied against the total contract cost for that year.  Contract cost varies from year to year.

EXAMPLE:

The annual contract cost is $120,000 with an envelope cap of 30,000.  The total system-wide usage is 20,000 envelopes sent.  Let’s say a particular department sent 1000 envelopes over the course of the year.  Their usage is 5% of the total system-wide usage.  The annual cost for the department would be $6000 (.05 x 120,000).  This scenario equates to $6 per envelope.

OVERAGE:

An exception occurs when the envelope cap is exceeded.  Under our current contract, departments will cost share at $8.80 per envelope above the cap.

If you have questions about pricing contact enterpriseworkflowapps@umsystem.edu

 

Audiences:

  • MU
    • departments
  • MU Health Care
    • departments
  • UMKC
    • departments
  • Missouri S&T
    • departments
  • UMSL
    • departments
  • UM System
    • departments
  • University Extension
    • departments

Usually, only senders require a DocuSign account.  Most of the time you don't need an account to sign a DocuSign document. Occasionally, a vendor may require you to log in to DocuSign before signing.  In such cases, you would need to first request a Docusign account.

When signing up for a DocuSign account you will need to provide a department MoCode.  Only users sending out documents to collect signatures will incur a charge to their MoCode.  See the Pricing tab for details on costs.

Go to doitservices.missouri.edu to sign up for a DocuSign account. Log in to the self-service portal with your University username and password, select Service Catalog, and search for DocuSign

If you are a School of Medicine employee, please obtain the fund code/MoCode for usage from your departmental fiscal officer or administrator before placing a request.

Go to doitservices.missouri.edu and click on the Help icon. Login to the self-service portal with your University user id and password, and Search for Answers accordingly. For additional assistance, contact our Help Desk at 573-882-5000.