Attention, incoming MU students! Get your Student ID in four easy steps:
If you’re an enrolled student attending Summer Welcome, submit your photo 1+ week ahead of your Summer Welcome session. Otherwise, all enrolled students can begin submitting their ID photo 33 days before the start of the semester (on or after July 19, 2023 for incoming 2023-24 students)
If you will not attend a Summer Welcome session and are not able to enroll in classes until you are on campus, you may need to get an ID once you arrive. If you anticipate that this applies to you, you can reach out to your program or Residential Life to discuss how this may impact your arrival.
Follow our detailed instructions to make submitting your ID photo a breeze:
This means any U.S. Government-Issued Photo ID. You can use a driver’s license, military ID, VISA page of your passport, etc. If uploaded successfully, an image of the ID document will appear on the page. If you don’t see your ID document, it wasn’t accepted by our system. Please resubmit. When submitting, make sure the file is in the .jpg, .jpeg, or .png format.
Follow these directions to take a successful ID photo:
Here, you can see if your photo is Pending or Accepted. If your photo stays in Pending status for 5+ business days, check your MU email account for an email from the ID office. If you haven’t received an email, contact us.
Photo Submission FAQs:
I get a “login failed” notification when I try to log in to idcardmanger.missouri.edu. What does this mean?
You are most likely not in the ID System yet. Be sure one of the following is true for you:
Did my photo get accepted?
In idcardmanager.missouri.edu, click VIEW MY PHOTOS to check your photo’s progression from Pending to Accepted. If your photo has been in Pending status for 5+ business days, check your MU email account for an email from the ID office. If you haven’t received an email, contact us.
Can I choose a name other than my legal name on my ID card (i.e., “Tommy” rather than “Thomas”).
This is called a “Preferred Name” and students can adjust this here.
MU employees can contact their HR representative. Once this has been done, the Preferred Name will be able to appear on their ID card.
I submitted my photo, and it was approved. When will I receive my card?
My “View my Photos” page shows the reasons photos were rejected. What do they mean?
There are a few reasons your photo might have been rejected, which are most commonly:
I received a “stale request” error. What do I do?
Please open the browser in “incognito mode” and login again to idcardmanager.missouri.edu.
If you are still experiencing issues, please contact Tech Support at 882-5000.