Exchange 2016 Upgrade

Project Scope

Email is a mission-critical application. The current Exchange 2010 shared-service environment is reaching the end of if its useful life cycle. The project begins implementation of an upgrade from Exchange 2010 to Exchange 2016.


  • Phase I – Perform an operational upgrade for the on-premises Exchange and IronPort applicance infrastructure by and move the alternate DR site from S&T to UMKC.
  • Phase II – Conduct a technical investigation to prepare for a hybrid architecture using Microsoft Office 365 by mid 2017.
  • Phase III – Based on the findings of the investigation above, develop a plan to implement the results of the investigation.

Phase I Deliverables

  • On-premises Exchange replacement design.
  • Hybrid architecture, including authentication infrastructure design.
  • Equipment order and installation for Phase I on-premises replacement.
  • Installation and configuration of a new/upgraded firewall and a new/upgraded hardware load balancer in the Columbia and UMKC sites.
  • Configuration, testing, and deployment of Exchange 2016 for all campuses.
  • Configuration, testing, and deployment of replacement IronPort infrastructure.
  • Decommissioning Exchange 2010, DPM, and TMG infrastructure.

Project Impact

The upgraded Exchange 2016 environment will affect faculty and staff Exchange email users in a variety of ways.

  • Email clients must be able to support the robust MAPI/HTTP environment.
    • Direct MAPI access to mailboxes will no longer be available; all mailbox access will be via HTTPS.
    • The following clients will no longer be supported:
      • MAPI/CDO clients
      • Outlook 2007
      • Outlook for MAC 2008 EWS version
      • Blackberry 5x
  • Outlook Web App (OWA) will no longer have a built-in spell check service; the spell check features from the web browser will be used.
  • There will be a change in selecting rooms for meetings.
  • Managing sent mail for shared mailboxes will be affected.
  • Record retention through Managed Folders will be changed.