Box Migration FAQ

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Change is coming to cloud storage at the University of Missouri. We are in the process of moving all data from Box to Microsoft 365 services. This change is driven by three factors.

  1. Enhanced Security – Microsoft 365 includes security services that will enhance protection for University data beyond what is currently available with existing “Box for Research” services.
  2. Improved Services – Microsoft 365 builds on essential file and collaboration services with SharePoint and Teams. Both tools introduce new collaboration and communication capabilities for faculty, staff and students.
  3. Cost Savings – Box is eliminating unlimited storage for higher education customers. If the University were to stay on Box, the cost of maintaining file and collaboration services would be unsustainable.

DoIT and Microsoft will provide several opportunities to attend virtual training sessions so everyone will have a chance to get additional familiarity with the Microsoft 365 platform. View recordings of past training sessions.

The Microsoft 365 services that will replace Box are:

  • OneDrive – a secure cloud storage service for private or shared files.
  • SharePoint – a secure collaboration service for team files, web pages and other resources.
  • Teams – a secure real-time communication and collaboration service for teams with text & video chat and shared files.

More questions and answers will be added as additional information becomes available.

Service Comparison

Does Microsoft OneDrive and Teams offer the same functionality as Box?

Microsoft OneDrive offers the same individual storage capabilities as Box, including the ability to collaborate in real time on files and accessibility from any computer, mobile device or web browser. Collaboration and communication services from OneDrive, SharePoint and Teams bring additional value beyond what is currently available with Box.

Will I see any new benefits or features with this move?

Because of the tight integration of Microsoft products, the benefits to switching to OneDrive, SharePoint and Teams come from being able to do things like collaborate on the downloaded client of Office apps like Word and Excel, which offer more functionality than the web versions. You can also be signed into multiple OneDrive accounts locally on your machine through the app at the same time, which may be useful if you use a personal OneDrive account or have a cross-campus role.

Who will have access to OneDrive/Teams/SharePoint?

All University of Missouri students, faculty (including emeriti) and staff will have access to OneDrive and SharePoint.

Do I save my files to OneDrive or Teams?

If you’re working on a personal file, save it to OneDrive. Your OneDrive files are private unless you share them with others. If you’re already working as a team in Microsoft Teams or SharePoint, you should save your files where your team works. Since all files shared with you can be accessed from OneDrive, you can also start a document in your OneDrive and move it to a SharePoint folder shared with you.

How can I access my files on OneDrive?

You can access both private files and team files through the OneDrive desktop, mobile and web apps.

To access OneDrive through your web browser, go to

If you are using a university-managed computer, OneDrive should already be installed. You can also go to and download the application.

The mobile version of the app can be download through your phone’s app store.

What permission levels are supported in OneDrive and how do those compare to Box?

Box Collaboration Levels

One Drive Permission Levels

What file types are supported in OneDrive and Teams? What are the file size limits?

All common file types are supported with OneDrive and SharePoint. Learn more.

For file size limits, depending on the web browser you use, you can upload files up to 250 GB. (This limit is per file, not total.) Find out more.

How much space do I have in OneDrive?

Everyone has five TB of storage for OneDrive. SharePoint has 25 TB of storage. If the user or department needs more than 25 TB, please contact your local help desk.

Can I recover deleted files?

With OneDrive online, you can restore previous and deleted versions of a file for up to 30 days. Please see below for instructions on restoring files in OneDrive online.

What privacy protections are in place for my data?

As with other service contracts, our contract with Microsoft includes privacy protections that prevent the unauthorized (and unlawful) access, sharing or monetization of data stored through these cloud services. Our contracts provide greater privacy protections than the user agreement from personal Microsoft accounts. In addition, we have a Business Associates Agreement with Microsoft to cover HIPAA data storage.

OneDrive/Teams/SharePoint is approved for DCL 4. You must have your ISO’s (Information Security Officer) approval to store DCL 4 data. To determine what DCL your data is you can visit the Data Classification System Definitions webpage.

Data Migration

How can I prepare for moving to OneDrive and Teams?

Start cleaning out your Box folders now. Take some time to delete unnecessary files and remove yourself, or your team, from shared items that you no longer need. When you are finished cleaning, remember to empty Box trash.

How will data be migrated from Box? Am I responsible for moving my data?

DoIT will utilize a tool to simplify the migration of data from Box to OneDrive and SharePoint. Private data will be migrated to OneDrive; shared or team data will be migrated to SharePoint.

Should I move my data from Box to OneDrive/Teams/SharePoint manually?

We would prefer that we (DoIT) move your data with our tools. The benefit of having DoIT move your data is that it transfers user permissions on folders, only individuals within the University will be kept. Any data that is shared with an individual outside of the University will have to be reshared.

What type of data will be migrated? Will all file types from Box, including Box Notes, be migrated?

All known and supported file types will be migrated. Find out more.

Box Notes will be migrated and converted to Word documents.

How can I tell which Box folders I own?

Manila-colored folders are your personal, unshared Box folders and will be moved to your OneDrive.

Blue folders are shared folders. If the owner is a departmental account (e.g., DeptName-Box,, those will be moved to SharePoint. If it’s owned by a user, it will be moved to their OneDrive account.

Grey folders are owned by someone outside of your Box instance and will remain in Box.

Will shared links in Box be migrated?

Existing shared links will need to be re-created in OneDrive or SharePoint as new links.

I have migrated my data from Box to OneDrive. What do I do with my Box account and the data that remains?

If you have already moved your data from Box to OneDrive, please delete all data out of Box and be sure to empty the trash. When Box is decommissioned, all data will be deleted from Box.

Can you move my data from Box to Google Drive instead of OneDrive?

No. The tools that we will be using will only move the data to OneDrive. You are welcome to move your data manually to Google Drive if you prefer. You can also ask your IT Pro for help in this process.

What if I want to move my course documents from Box to Google Drive?

You can move your data to Google Drive, but the automation process we will be using will only move it to OneDrive. You can move your data manually to Google Drive if you prefer.