Change Management & Maintenance Windows

The Division of IT represents UM and MU central IT. The division reports to Ben Canlas, who serves as both the Interim MU Chief Information Officer and the Vice President for Information Technology (view organizational chart).

The Division of IT follows a Change Management (CM) policy to assess, approve, and schedule changes to production systems using standardized methods and procedures.

Maintenance Windows

Although service interruptions will be kept to an absolute minimum, some services may potentially be unavailable during the following maintenance windows:

  • Sunday, 12:00 a.m. – noon: infrastructure and systems
  • Wednesday, 4:00 a.m. – 6:00 a.m.: infrastructure and systems
  • Tuesday & Friday, 5:00 a.m. – 7:00 a.m.: standard application code promotions
  • Saturday, 6:00 p.m. – midnight: Oracle/PeopleSoft enterprise applications

Urgent maintenance or changes having a major negative impact on applications, systems, and networks may occur outside defined maintenance windows as needed.