Change Management & Maintenance Windows
The Division of IT represents UM and MU central IT. The division reports to Dr. Gary Allen, who serves as both the MU Chief Information Officer and the Vice President for Information Technology (view organizational chart).
The Division of IT follows a Change Management (CM) policy to assess, approve, and schedule changes to production systems using standardized methods and procedures.
Although service interruptions will be kept to an absolute minimum, some services may potentially be unavailable during the following maintenance windows:
- Sunday, 12:00 a.m. – noon: infrastructure and systems
- Wednesday, 4:00 a.m. – 6:00 a.m.: infrastructure and systems
- Tuesday & Friday, 5:00 a.m. – 7:00 a.m.: standard application code promotions
- Saturday, 6:00 p.m. – midnight: Oracle/PeopleSoft enterprise applications
Urgent maintenance or changes having a major negative impact on applications, systems, and networks may occur outside defined maintenance windows as needed.