Division of Information Technology Organizational Structure

The Division of Information Technology strives to deliver high-quality information technology services to support teaching, learning, research, and administration for the University of Missouri and its enterprise affiliates.

View the DoIT organizational chart or read more about each of our technology teams below.


Beth Chancellor

Beth Chancellor, Vice President for IT and MU Chief Information Officer

As Vice President for IT and MU Chief Information Officer, Beth Chancellor leads the information technology organization for the University of Missouri which includes all four universities, MU, UMSL, UMKC, MS&T as well as UM System Offices, and MOREnet.

With more than 30 years of telecommunications and IT experience, Beth provides strategic direction and operational oversight. The University’s IT portfolio includes end-user computing, application development, student computing services, data management and warehousing, enterprise resource planning (ERP), enterprise architecture, project management, infrastructure, research computing and support, networking and telecommunications, academic and audio/visual technology and information security and compliance.


Brandon Hough

Brandon Hough, Executive Director and MS&T – Interim CIO

Brandon Hough serves as the Executive Director of Distributed IT for the University of Missouri. With over 30 years of experience in IT support and information security, he has extensive knowledge of the components necessary to make technology run smoothly. During his tenure, Brandon has developed a number of teams and support structures-including IT support for Residence Halls, Computing Site Management, IT Security and Account Management, and Distributed IT Support.

His current teams provide support for faculty, staff, and students ranging from the help desk, account management and hands-on IT support interactions to in-depth research and application support. In addition, Brandon is responsible for the MU data center, telecommunications services, structured cabling, outside plant and network services.

Distributed IT:
Distributed IT provides support to faculty, staff, and students within the colleges, schools, and departments. This ranges from Helpdesk services, to Computing Sites and walk-up support, to providing direct departmental support.
Tech Support:
IT support in response to inquiries via phone, chat, or online self-help, and walk-up for all computing and Telecom questions and problems.
Adaptive Computing:
The Adaptive Computing Technology (ACT) Center works to ensure that MU students, faculty, and staff who need assistive technology have equal opportunity within the classroom and office.
Student Computing Access:
Computing labs across campus bring students easy access to computing resources, software, and printing.
Data Center Services:
Provides a secure and environmentally controlled facilities to house computing systems for MU and UM organizations.
Telecommunications:
Provides networks, including all aspects of the design, development, operations, and management of the University’s voice and data networks, all wired and wireless communications, and the two-way radio system.

Systems & Operations/Telecom

Computer and telecom infrastructure and operations form the foundation of information technology. IT is at the heart of University programs, goals, and strategic initiatives and touches all individuals associated with the University. Systems and Operations/Telecom ensures the core infrastructure is reliable and stable, flexible enough to accommodate many aspects of research and academics, and cost effective.

System Administration:
Maintains and secures server operating systems.

Ben Canlas

Ben Canlas, Director

Ben Canlas currently serves as the Director of Enterprise Application Services.

Ben has 20 years of IT experience and is responsible for the University’s enterprise administrative systems and the operational infrastructure which supports them. These systems include PeopleSoft Financials/Supply Chain, Human Capital Management, and Student Information Systems; Workflow & Document Management systems; Database Services; and Systems & Infrastructure Operations.

Enterprise Application Services:
Enterprise Applications Services (EAS) develops, implements and maintains computer applications that serve the entire UM enterprise as the backbone for UM, including HR/Payroll, Finance and Student systems.
Application Development:
Develops and maintains a variety of student-facing applications.
Data Warehouse and Reporting:
Integrates data from a variety of sources, stores it, transforming it into meaningful information via customized reporting.
Oracle/PeopleSoft Applications:
Supports Finance and Administration, Human Resources and Enrollment and Student Management and Administration for the entire UM System.
Application Services:
Supports third-party enterprise applications which support services such as Document and Imaging Management, Risk and Insurance Management, IT Service Management, and Account Reconciliation.
System Administration:
Maintains and secures server operating systems.

Kirk Keller

Kirk Keller, Director

Kirk Keller is the Director for Enterprise Strategy and Architecture and has almost 30 years of IT experience. Kirk works across departments to align priorities with UM system-wide information technology strategies and goals. He and his team provide decision-ready data to IT leadership to ensure that information technology for the University is designed and implemented to most effectively meet system-wide mission and goals. while remaining cost effective and compliant to mandates.

Kirk is also responsible for the automation and metrics teams, oversees divisional change management processes and supports the IT purchasing compliance process that ensures IT systems and applications adhere to security, IT and accessibility standards.


Nikki Witting

Nikki Witting, Director

Nikki Witting is the Director of Finance and Administration. With over 25 years of experience in telecommunications and IT finance, she oversees the IT budget, financial reporting, and service billing as well as human resources, administration, and service management.

Her team implements critical business and logistic support as well as engaging stakeholders with operational processes and customer portals. They also provide IT training solutions for MU students, faculty and staff on supported software applications.

Finance, Administration, and Human Resources:
Provides critical business, financial, and logistical support services to the organizations within the Division of IT. These services include accounting, resource planning and budgeting, financial reporting and analysis, and procurement as well as asset and inventory management.
Service Management:
This group provides the structure and processes for moving IT forward with a customer portal for IT services including engaging stakeholders, designing IT systems, and operational processes. This also include marketing and communications of services to all audiences.
Service Provisioning and Billing Processing:
Receives requests for services from customers, initiates order fulfillment, job processing, and billing.  Is the liaison between the customer and the technical groups within DoIT.

Becky Thurmond Fowler, UM Chief Information Security Officer

Becky Thurmond Fowler is the Chief Information Security Officer (CISO) for the University of Missouri and has over 18 years of higher-ed information security and IT experience.

In addition to her CISO role, Becky directs the work of the information security, identity management, and active directory/messaging teams, blending IT security expertise and her management and leadership experience to meet the University’s strategic needs.

Account Management (ISAM):
Provides ID card and account management services to all MU’s faculty, staff, student, resource, and guest accounts; and provides assessments and inspections for IT solutions across campus.
Security Awareness:
ISAM offers support and education materials for departments, faculty, staff, and students.
Systems Security:
Provides security expertise and resources necessary to protect the University’s information assets and technology resources.
Vulnerability Management:
Takes a proactive approach to incident prevention, incident response, IT-centric disaster recovery, and business continuity programs.
Messaging:
Provides support for faculty, staff, and student email and the infrastructure for instant messaging and directory services.

Research Computing Support Services

Research Computing Support Services:
Solicits input from researchers and assesses needs for specialized, high-performance computing, storage, and networking. They also provide researchers education, training, and consulting so they can take full advantage of the available research computing resources.

MOREnet


Natasha Angell
, Executive Director, MOREnet

As Executive Director of MOREnet, Natasha guides MOREnet’s strategic vision, stressing the importance of application and value for consortium members, while appreciating and leveraging the skills and expertise of an incredible team of MOREnet staff. She actively participates in national groups such as The Quilt and Internet2, exchanging experiences and sharing a similar member-centric mission with other research and education network leaders across the country.


Office of eLearning

Matthew Gunkel, Chief Online & Technology Officer

Matthew Gunkel leads the systemwide effort Missouri Online | eLearning. Missouri Online is a steadfast innovator in distance education, forged by a partnership of the four University of Missouri System institutions—University of Missouri-Columbia (Mizzou), University of Missouri-Kansas City (UMKC), Missouri University of Science and Technology (Missouri S&T) and University of Missouri-St. Louis (UMSL). By combining the strength of four universities and offering 260+ online degree and certificate programs, Missouri Online opens doors to incredible opportunities that help students advance their careers. Matthew’s purview includes Academic Technology, Program Coordination and Instructional Design, Student Life Cycle Services, and Marketing.