Nov. 27, 2023 — In Spring 2023, the Division of IT Enterprise Service Management team collaborated with a steering committee representing campuses in the UM System and MU Health Care to assess alternative ticketing solutions. The goal was to replace Cherwell, the current service management platform, with a system that would meet both current and future needs. After thorough…
Continue reading New Service Management Solution coming 2024 >>
Aug. 11, 2023 — The Division of IT is hosting an open house on Friday, Aug. 18 from 9a.m.-Noon in Cornell Hall to help you navigate technology in the classrooms this semester. The open house will take place inside Cornell Hall Rooms 30 and 42. The new audiovisual platform, which is easier to use and is being installed in many classrooms…
Aug. 1, 2023 — Prior to the start of the semester, if you're here on campus and have questions about your PC or need help setting up the software on your devices, take advantage of the upcoming Tiger Tech One-Stop-Shop events. During these hours, our certified Apple and Dell technicians can assist you with any of your IT-related questions.…
Continue reading Tiger Tech One-Stop-Shop – Stop by to set up your devices for the Fall >>
Aug. 1, 2023 — If you're an incoming and/or returning student you can now download the GET App, and add your ID Card to your mobile device. That's right! By simply tapping your phone on the card reader in your area you can gain access to select places across campus. List of places where your mobile ID can be…
May 26, 2023 — On June 1, all users will need to renew SPSS and SAS software licenses to continue software subscriptions. All licenses are for one year, based on the stated license period, and must be renewed annually for the new license period. If you are looking to utilize the subscription for personal use, there is a cost…
Continue reading Get ready to renew your SPSS and SAS software license on June 1 >>
May 10, 2023 — On May 18, the Division of IT encourages everyone to celebrate Global Accessibility Awareness Day (GAAD). What does Global Accessibility mean? Global Accessibility brings awareness to the importance of digital accessibility and inclusion for persons with disabilities. Digital accessibility is when technology has been designed in a way so it can be inclusive to everyone,…
Continue reading Global Accessibility Awareness Day is May 18 >>
May 1, 2023 — Beginning in July, the Division of IT is changing the process for renewing your Adobe software license. Your IT Pro will no longer ask you if you want to renew your license and will automatically renew the license unless you notify us otherwise. In July, an email will be sent to all employees who are…
Jan. 13, 2023 — The University of Missouri has reported some Windows 10 & 11 computers have been affected by a defective update performed by Microsoft that removed program shortcuts from the Start menu. Fortunately, Microsoft discovered the issue before it made it to every computer. The Division of IT is working diligently to restore all MS Office and…
Continue reading Microsoft Software Update Alert – Desktop Shortcuts may be impacted >>
Jan. 9, 2023 — Welcome back Faculty members, The Division of IT Classroom Audio Visual Equipment Support team (CAVES) has updated many of our classrooms across campus to Zoum Rooms. These rooms function like a Zoom meeting but allow you to control the room AV equipment from one familiar interface. Over the course of the next week, CAVES will…
Nov. 7, 2022 — Effective Dec. 1, faculty, staff and students who use mathematical computing software will have access to MATLAB and Simulink products at no cost. The license period for these products will run from Dec. 1, 2022 – Nov. 30, 2023. If you are a current user, we encourage you to wait to purchase new toolkits or…
Continue reading No Cost for Matlab and Simulink Software Users, Effective Dec. 1 >>