Division of IT: IT Training
Find Your Way through the IT Jungle tutorial
Are you a new or not-so-new non-IT staff member? If you are, this tutorial is for you. The following lessons will orient you to the University's technology options, services, and resources. The questions below each lesson are answered in the lesson. For those using screen readers, get transcripts of this tutorial.
Introduction - Division of IT overview
Lesson 1 - Division of IT Policies- What are the requirements of the Division of IT's Acceptable Use Policy?
- What may happen if you violate the Acceptable Use Policy?
- What is the Digital Millennium Copyright Act (DMCA)?
- What may happen if you violate the DMCA?
- What is the University's policy about mass email?
- What may happen if you violate the mass email policy?
- What are the goals of the IT security program?
- What are the three steps you must take to keep your computer and data secure?
- What is a PawPrint?
- How do you change or reset your password?
- How do you create a strong password that is easy to remember?
- What is the Emergency Mass Notification Service (EMNS)?
- What are the Division of IT's hardware and software recommendations?
- What are the Division of IT's recommendations for maintaining your software?
- What are the policies on file management (e.g., where to save my files)?
- How do you remotely access University-specific resources?
- How do you connect to the wireless network for the MU campus?
- What are the options for getting technical support?
- What training is available for software applications?
- How do you access your University email account?
- What is the mailbox size limit and how do you keep from reaching the limit?
- Where are email folders stored and which ones are automatically backed up?
- What is the Outlook Address Book and which lists will you commonly use?
- What is the University's policy on mass email?
- What types of phones are available?
- How do you get familiar with your phone's features?
- What services are available for long-distance calls?
- What are some Telecom policies that I should be familiar with?
- What other telecommunication services are available?
- What are the options for service and support?
- What Division of IT discounts and free offers are available to University staff members?
Help
If you have questions that are not answered by the information on these pages, contact the IT Training department.