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Old Voice Mail: Fax Documents

Your voice mailbox comes with facsimile management capabilities. Fax messages are treated just like voice messages and directed to any fax machine you choose.

If you have a new fax message waiting, you will hear the prompt "You have one new message, with fax". If you send your fax to a fax machine and it cannot be delivered for any reason, the voice mail system will keep the fax message in your mailbox and will let you know that it was not delivered.

Printing Fax Messages

  • Access the voice mail system.
  • Listen for the system's "with fax" message prompt.
  • Press P (the 7 key) to Play the voice message attached to your fax document.
  • Listen to the message.
  • Press T (the 8 key) for Fax Transmittal options.
  • Listen and choose either of the following two options:
    1. Press R (the7 key) to Receive the fax now.
      • Press the Start key on your fax machine now.
    2. Press D to deliver it to your personal fax number.
    3. Press I (the 4 key) to Input a fax number.
      • Enter the telephone number where you would like this fax delivery. Follow prompts to confirm you fax number.
      • Press A (the 2 key) to Accept your fax now or press I (the 4 key) to Input the number again.
      • Press T (the 8 key) to schedule a Time for fax delivery.
      • Press C (the 2 key) to Cancel delivery.
      • Press X (the 9 key) to deliver the fax immediately and Exit to the main menu.
  • Listen for an indication that the fax has been delivered, followed by the options to play, answer, give, keep, or delete the fax message.

Send a Fax Message

  • Place the document in a fax machine.
  • Lift the fax machine's handset (not all have handsets).
  • Dial (573)884-5800.
  • Listen for welcome message for the voice mail system then enter a mailbox number.
  • Listen for the recipients greeting (or press 8 to skip it) and then speak the cover message, if desired. (This is not mandatory.)
  • When finished recording the cover letter comments, press L (the 5 key) to leave your fax.
  • Listen for a prompt to start the fax machine. Press the start button and hang up the handset.

Note: Use the star key to program in pauses to deliver to a long-distance fax number. The proper sequence for long distance fax delivery via the University phone system is as follows: 78-star-star-(6-digit long distance code)-star-star-star-star-star-(area code and number).

Program Default Fax Machine

  • Access the voice mail system.
  • Press U (the 8 key) to access the User Option menu.
  • Listen for a prompt.
  • Press F (the 3 key) to access the Fax options.
  • Listen for a prompt.
  • Press N (the 6 key) to program default fax Number. Press C for fax CoverM page options.
  • Listen for the following options:
    • Press C (the 2 key) to Change the default fax number.
    • Press K (the 5 key) to Keep the default number.

Loading New Cover Sheet

  • Place the document in a fax machine.
  • Lift the handset.
  • Dial (573)884-5800.
  • Listen for a prompt to enter a mailbox.
  • Dial your 7-digit number followed by the star (*) key.
  • Listen for a prompt to enter your password.
  • Dial your 4 to 10-digit password.
  • Wait for the prompt and press U (the 8 key) to access the User Options menu.
  • Wait for the prompt and press F(the 3 key) for Fax options.
  • Wait for the prompt and press C (the 2 key) for Cover sheet options.
  • Listen for the following options:
    • Press D (the 3 key) to Discard the cover sheet.
    • Press L (the 5 key) to Leave the cover sheet.
    • Press R (the 7 key) to Receive the cover sheet.
    • Press X (the 9 key) to Exit to the main menu.
  • Listen for a prompt to start the fax machine. Press the start button and hang up the handset.

University of Missouri
Division of Information Technology
615 Locust Street, Columbia, MO 65211
(573)882-2000
Copyright ©2007 Curators of the University of Missouri.
DMCA and other copyright information.
An equal opportunity/affirmative action institution.
Revised July 29, 2008