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Division of IT: Software Services
Supported Software
The IT Help Desk provides assistance for centrally-supported software. Support for other software titles or older versions of the listed titles is limited or unavailable. For assistance with specialized academic software, contact your instructor.
As we are currently testing Internet Explorer 7, Office 2007, Windows Vista and Mac OS X Leopard, training and support are not yet available. Please see the Vista compatibility page for a list of applications that have been tested with Vista. Please see the Leopard compatibility page for a list of applications that have been tested with Leopard.
Note that we can support some applications more effectively through training. Supplementing support with training enables us to offer more software products than we can realistically support from the IT Help Desk alone. We have noted these applications below. For more information about software training courses, visit our IT training pages.
Supported Software: Full List
| Antivirus |
Spybot Search & Destroy |
X |
|
| Symantec AntiVirus CE* |
X |
|
Course management software
(CMS) |
Blackboard |
X |
|
| WebCT |
X |
|
| Database |
Microsoft Access |
|
Classroom
Online
|
| Microsoft SQL |
|
Online |
| Oracle |
|
|
| E-Mail clients |
Mac OSX Mail |
X |
|
| Microsoft Entourage |
X |
|
| Microsoft Outlook |
X |
Online |
| Microsoft Outlook Express |
X |
|
| Microsoft Outlook Web Access |
X |
|
| Mozilla Thunderbird |
X |
|
| Graphic-related |
Adobe Illustrator |
|
Pending |
| Adobe InDesign |
|
Classroom |
| Adobe Photoshop |
|
Classroom |
| Internet-related |
Host on Demand |
|
|
| Mac SFTP* |
X |
|
| Mac SSH* |
X |
|
| Secure CRT* |
X |
|
| Secure FX* |
X |
|
| TN3270 for Mac OSX* |
X |
|
| Office productivity |
Adobe Acrobat |
X |
Classroom |
| Microsoft Excel |
X |
Classroom
Online |
| Microsoft PowerPoint |
X |
Classroom
Online |
| Microsoft Project |
|
Online |
| Microsoft SharePoint Server |
|
Classroom |
| Microsoft Visio |
|
Online |
| Microsoft Word |
X |
Online |
| Operating systems |
Mac OS 10.x |
X |
|
| Microsoft Windows XP |
X |
Online |
| Palm |
X** |
|
| Red Hat Enterprise Linux |
|
|
| Windows Mobile 2003 |
X** |
|
| Windows Pocket PC |
X** |
|
| Statistical software |
SAS |
X |
Classroom |
| SPSS |
X |
Classroom |
| Utilities |
Cisco VPN* |
X |
|
| iDVD (iLife Suite) |
X |
|
| iPhoto (iLife Suite) |
X |
|
| iTunes |
X |
|
| Power Archiver* |
X |
|
| StuffIt (Mac OS)* |
X |
|
| Web authoring |
Garage Band (iLife Suite) |
X |
|
| iMovie (iLife Suite) |
X |
|
| iWeb (iLife Suite) |
X |
|
| Macromedia Dreamweaver |
X |
Classroom |
| Macromedia Flash |
|
Classroom |
| Microsoft FrontPage |
|
Online |
| Web browsers |
Internet Explorer |
X |
|
| Mozilla Firefox |
X |
|
| Safari |
X |
|
*Free to students via the Software Distribution Site.
**Support is limited to getting the device synched with the campus e-mail and wireless network.
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Up and Coming
We are considering the following applications for inclusion on the centrally-supported software list:
- Adobe Photoshop Elements
- Microsoft Windows Defender
- EndNote
- FileMaker
- Reference Manager
- R-Statistical Software for Windows, Macintosh OS 10.x and Linux
Unsupported Software
The Division of IT supports only software titles listed in the table above. For unsupported software, contact the manufacturer for assistance. Unsupported software includes (but is not limited to):
- Recommended and supported software older than the two most recent versions
- Freeware
- Games
- Microsoft Windows ME, NT, 98, 95 and 2000
- Netscape
The Centrally-Supported Software Committee is responsible for evaluating software titles for inclusion or removal from this list. Recommendations are ultimately approved by the MU Information Technology Committee.
Windows 98
Microsoft only supports Windows 98 on a for-fee basis. The Division of Information Technology cannot easily get drivers and other software to support this operating system. We also find that the hardware running Windows 98 is so old, it is often not fixable or is more expensive to fix than the computer is worth.
We recommend the purchase of a computer capable of supporting Microsoft Windows XP. Faculty, staff, and students qualify for discounted rates on new computers through our Dell Premier Partnership.
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