Division of IT: Security

Visitor & Temporary Access

Visitor Access

A Visitor to the University of Missouri-Columbia or University Hospital is defined as:

  1. Any nonaffiliated individual with a need for network access for a period greater than 30 days OR
  2. Any nonaffiliated individual with a need for one or more of the following Telecom & IT Resources regardless of the duration of requested access to:

The Visitor's sponsoring department is responsible for the processes required to obtain Visitor access to University resources.

How To Request Access

UM System & MU Campus Visitors

(Including School of Medicine, School of Health Professions & School of Nursing) Nonaffiliated individuals will be required to have a University Employee ID (EmplID) and Courtesy Appointment (a non-paid appointment tracked in PeopleSoft) in order to be granted Visitor status. A department can request an EmplID and Courtesy Appointment via a Personnel Action Form (PAF). PAFs for Courtesy Appointments can be obtained by working with the individual department's HR office.

Once an EmplID has been assigned, the department may request University Telecom and IT Resources in the same fashion as employee requests for these services.

MU Health Care On-Site Visitors

Nonaffiliated individuals that will physically be on site will be required to have a University Employee ID (EmplID) and Courtesy Appointment (a non-paid appointment tracked in PeopleSoft) in order to be granted Visitor status. A department can request an EmplID and Courtesy Appointment by selecting the Non-Paid Employees ID Request Form, at the University Hospital's Human Resources Office. Additional vetting may need to occur in order to access University Hospital resources.

Once an appointment has been approved, the department may request University Telecom and IT Resources by sending the full name, employee ID and title to Information Security & Access Management (ISAM).

MU Health Care Off-Site Visitors

Non-University affiliated individuals who will not physically be on site, for example software vendors, must be sponsored by a hospital department.

The department may request University Telecom and IT Resources by contacting Information Security & Access Management (ISAM).

  • School of Medicine, Heath Professions and Nursing should obtain a courtesy appointment for the visitor through the UM System & MU Campus process above.

Cancellation

When the nonaffiliated individual no longer needs access to University Telecom and IT resources, the sponsoring department must terminate the appointment by contacting their central HR office. Once the termination has been processed, the account and other services will be discontinued via the standard account deletion process.

If a visitor's access needs to be restricted immediately, the sponsoring department's IT Pro (or departmental contact) can contact Information Security & Access Management at accounts@missouri.edu to request the account be locked.

Temporary Access

Temporary Access should be requested for any nonaffiliated individual with a need for network access only for a period less than 30 days. A temporary account should be requested if the guest needs access to a network resource such as a workstation. Temporary accounts are generically named, do not have any email or other IT resources, and provide only authentication credentials to the guest. Temporary accounts can be requested for either the University of Missouri-Columbia or the University Hospital networks.

How To Request Temporary Accounts

UM System & MU Campus

To request a temporary account for the University of Missouri-Columbia network, the department should fill out the Temporary Account Request Form.

University Hospital

To request a temporary account for the University Hospital network, the department should fill out the Temporary Account Request Form or contact the Hospital Help Desk at 884-HELP or helpdesk@health.missouri.edu.

Cancellation

Temporary Account access is terminated automatically according to the account expiration date provided by the department. If a guest's access needs to be restricted prior to the expiration date, the sponsoring department's IT Pro (or departmental contact for group guests) can contact Information Security & Access Management at accounts@missouri.edu to request individual temporary accounts be locked.

SharePoint Remote Access

Non-University affiliated individuals who will need access to University SharePoint resources only will be issued an Active Directory Remote account, which will allow them to receive email at their external address from the SharePoint system. These individuals do not need to go through the HR office to get an EmplID prior to receiving account access.

SharePoint account requests may follow the process outlined on the SharePoint Outside Users page.