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Telecommuncations Billing Discrepancies

• Credits for telecommunications equipment and services will be issued for up to three previous billing cycles.
• No credits will be issued for discrepancies which cross fiscal years, even if the request is within the three billing cycle time frame.
• Credits for missing equipment charges will be issued for up to three previous billing cycles.

For additional information on policies governing telecommunications services, consult the MU Business Policy & Procedure Manual.