Division of IT
Departmental IT Pro Resources
IT Pros are University staff who are responsible for providing computing support for departments. Among other tasks, an IT Pro generally will support computer applications, administer servers, build and deploy new computers, troubleshoot computing problems and give computing-related advice to their departmental users and leadership.
Please see the IT Pro list for a complete list of IT Pros by department. If you are an IT Pro and know of a useful service or tool that's not listed on this page, please contact the Division of IT and we will add it.
IT Pros should consult the IT Pro SharePoint site for direct support lines and contact info for reporting outages and other issues.
Link icon key:
- = student-specific content or services
- = link's target page may require a login
- = MyServices IT service request application
Monitoring and Management Tools
- UM IT Systems Status
- Big Brother monitoring
- On-call schedule
- IT Pro database
- Resource account password manager
- Workstation Management Web Application (SCCM)
Web, File and Database Hosting Services
- SharePoint
- Database hosting
- Departmental web hosting
- Basic file hosting (change/cancel only)
- Mid-tier file hosting (change/cancel only)
Account Services
Networking, DNS, and IP Services
- Network consultation request form
- Virtual private networking (VPN)
- Network Address and Registration System (NARS) request
- TigerLink add/change/cancel form
Other Computing Service Requests
Data Center Forms
- Equipment placement form
- Equipment removal form
- Rename/relocate equipment
- Operations service request
- Request security access
- Server inventory form
Server, Hosting and Admin Services
- Bengal account request tool
- Change Bengal quota
- Cancel Bengal account
- Application development services
- Data Center
- Central storage
- Database hosting
Hardware Services
Software Services
- Software recommendations
- Software downloads (via MyServices)
PawPrint / Account Services
- Resource account password manager
- Individual account password manager
- Reset password using three questions
- Set up three questions
Networking
- Mizzou TigerNet
- MizzouWireless
- Request username for MizzouWireless access (complete the request ID form)
- MizzouWireless-Guest
- Get WEP key for MizzouWireless-Guest
- Wireless coverage map
- Wireless coverage building list
- TigerLink 56K dial-up
- TigerLink add/change/cancel form
- Network Address and Registration System (NARS) request
- Change Management and Maintenance Windows Policy
- Webmail (faculty/staff)
- Webmail (MU student)
- Email Encryption service request