Division of IT: Enterprise Applications

E-Commerce Service

E-commerce service enables secure credit card and check payments on the Internet. Customers make payments by accessing an e-commerce application with a web browser, then entering credit card or checking account information.

Departments wishing to accept e-commerce payments will need a "front-end" web application that meets their business need (e.g., buying merchandise, registering for a conference or class). The front-end application connects to a service provider that accepts payment in a secure environment. The University of Missouri has contracted with Nelnet Business Solutions, Inc. (NBS) to use QuikPAY to provide online credit card and check payment processing services from an e-commerce web application. Your department has several options for creating the front-end application:

  1. develop the application using technical staff in your department;
  2. develop the application using campus information technology staff (if available); or
  3. purchase the application from a vendor.

If you purchase an application, it may provide a way to securely accept payments. The Treasurer's Office and e-commerce team members will review the application to ensure that it securely accepts payments in accordance with the University's security guidelines.

The Treasurer's Office and e-commerce team members will work with you (and your vendor if you purchased an application) to connect your front-end application to QuikPAY to accept credit card and check payments. The University has processes in place to feed e-commerce payments to the Financial Systems General Ledger.

Please refer to the University of Missouri e-commerce procedures page to learn how to implement an e-commerce solution.

There are strict guidelines to implementing e-commerce service. For more information on e-commerce security, visit the Information Security and Accounts Management (ISAM) page.

E-Commerce Fees

QuikPAY fees 1 Cost(s)
Server and application setup (one-time fee) $900
Server hosting fee (per application) $50/month
Charge for credit card $0.25/transaction
Charge for e-checks $0.13/transaction
$0.98/return
$1.38/resubmitted
Bank & gateway fees 2 Cost(s)
New merchant ID (one-time fee) $25
Merchant ID $5/month
Internet service fee $20/month
Interchange rates 3 MasterCard: See the MasterCard Interchange Rates
Visa: See the Visa Interchange Rates
Discover: See the Discover Interchange Rates
American Express: 2.30%
Authorization fee MasterCard/Visa: $0.17/transaction
Discover: $0.11/transaction
American Express: $0.11/transaction
Network Acquirer Processing Fee Mastercard: $0.0185/transaction
Visa: $0.0195/transaction
ISAM security fees Cost(s)
Initial e-commerce application audit $75/hour (average 8-10 hours for QuikPAY applications; 15-20 hours for vended applications)
Annual reaudit of existing e-commerce application $75/hour (average 4-5 hours for QuikPAY applications; 10-15 hours for vended applications)
1 All QuikPAY fees are invoiced monthly from Nelnet Business Solutions and are allocated to each department. 2 Bank fees are calculated monthly. Bank fees are automatically charged to the department MoCode/Account by the campus or Hospital Accounting Services department. 3 The interchange rate is a per-transaction cost. Interchange fees are fees that the credit card issuing bank charges when a merchant accepts a certain type of MasterCard or Visa card. These fees can vary depending on the type of card accepted. Interchange fees can add 0.20% - 0.30% to each MasterCard/Visa transaction, whereas some cards have little or no interchange fees.

Obtaining E-Commerce Service

To begin the process of obtaining e-commerce service, please submit an e-commerce service request form. Once you have submitted your request, a member of the e-commerce team will contact you to discuss your service request and business needs.

Questions?

Check out the FAQ or contact John Layman at (573)882-3318 or laymanj@umsystem.edu.