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Division of IT: E-Mail
E-Mail Quotas
Faculty/Staff
All faculty and staff receive an e-mail account with a quota of 300 MB. If you exceed your quota, the following actions will be taken:
- 300-350 MB — Warning: Your mailbox has exceeded one or more size limits set by your administrator.
- 350-400 MB — You cannot send e-mail.
- Over 400 MB — You cannot send or receive e-mail.
Students
All students automatically receive an e-mail account with a quota of 40 MB. If you exceed your quota, the following actions will be taken:
- 40-45 MB — Warning: Your mailbox has exceeded one or more size limits set by your administrator.
- 45-50 MB — You cannot send e-mail.
- Over 50 MB — You cannot send or receive e-mail.
Check E-Mail Quota
Use the MyPawPrint tool to check your e-mail quota usage.
Maximum Message Size
The maximum message size for all users is 50 MB. This applies to both inbound and outbound messages.
E-Mail Quota Management Tips
- Check your e-mail quota usage regularly with the MyPawPrint tool.
- Make sure all items get permanently deleted. The content of your Deleted Items folder counts against your quota until those files are permanently deleted.
- Regularly archive messages to save mailbox space. This allows e-mail to be saved on your hard drive or other storage device. This is also a good way to backup your mailbox before leaving the University.
- If you must send a document or image, immediately remove the attachment from your Sent items and save it to another space, such as virtual storage, an USB drive or hard drive.
- Rather than sending large attached files via e-mail, place documents, images, etc. on the Web or on file servers, then send a link to the file.
- Some elements that allow personalization of e-mail can use valuable space. Removing stationery and electronic image files can significantly increase mailbox space.
Please refer to the IT KnowledgeBase for specific space-management instructions for Webmail, Outlook, and other e-mail clients.
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