Mass Email Services

The University's mass email policy governs the use of the University email system when faculty, staff or students want to send unsolicited email to more than 250 internal or external email addresses.

Administrative Services reviews all mass email requests and approves the request for distribution if appropriate. If approved, the request is forwarded to the Division of IT for distribution.

MU Info

MU publishes a weekly announcement for providing information to MU campus and hospital individuals. This is a collection of topics that merit broad campus distribution.

• The MU Info request form should be used to submit MU Info requests.
• Requests submitted by 4 p.m. Friday will be reviewed and, if approved, distributed the following Wednesday.
• When regularly scheduled classes are not in session (fall break, spring break, etc.), MU Info messages may not be published on the regular Wednesday schedule.
• Fee: $50 per item.

Individual Mass Email

Individual mass emails are sent on a per user/per topic basis.

• The individual mass email request form should be used to submit individual mass email requests.
• The criteria for emergency messages are outlined in section (d) of MU's mass email policy. The individual mass email request form should also be used to submit emergency mass email requests.
• Fee: $100 per email.

Surveys

The Campus Institutional Review Board (IRB) must approve all surveys before they can be approved for distribution via mass email. The Campus IRB approval number must be included in all mass email requests regarding surveys. Please include the approval number in the Comments/Special Instructions section of the appropriate request form.

Fees

Divisions, departments and colleges will be billed via normal accounting processes using the MoCode provided on the MU Info request form or the individual mass email request form. Other organizations must provide payment by check. Checks must be submitted prior to distribution of the email message. Checks are payable to the University of Missouri-Columbia and should be delivered to:

Division of Information Technology
ISAM: Mass Email Processing
Room 100 Locust St Building
615 Locust St
Columbia MO 65211

Approval Process

All internal mass email must follow a standard process for consideration:

• Read the University's mass email policy before requesting a mass email.
• Complete and submit either the MU Info request form or the individual mass email request form.
• The completed form is reviewed by Administrative Services.
• Administrative Services determines the qualification for mass email distribution based on the criteria outlined in the University's mass email policy.
• Administrative Services forwards approved email to the Division of IT for distribution.