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Division of IT: E-Mail
Mass E-Mail
The University's mass e-mail policy governs the use of the University e-mail system when faculty, staff, or students want to send unsolicited e-mail to more than 250 internal or external e-mail addresses.
Administrative Services reviews all mass e-mail requests and approves the request for distribution if appropriate. If approved, the request is forward to the Division of IT for distribution.
Surveys
The Campus Institutional Review Board (IRB) must approve all surveys before they can be approved for distribution via mass e-mail. The Campus IRB approval number must be included in all mass e-mail requests regarding surveys. Please include the approval number in the Comments/Special Instructions section of the appropriate request form.
Types of Mass E-Mail
Mass e-mail can be categorized as an individual message, an emergency message, or an MU Info item. Fees for distribution of mass e-mail apply, except in the case of emergency messages. The MU Info request form should be used to submit MU Info requests. The individual mass e-mail request form should be used to submit individual or emergency mass e-mail requests.
- MU Info: A collection of topics that do not meet the approval criteria for mass e-mail but merit broad campus distribution. Requests submitted by 4 p.m. Friday will be reviewed and, if approved, distributed the following Wednesday. When regularly scheduled classes are not in session (Fall Break, Spring Break, etc.), MU Info messages may not be published on the regular Wednesday schedule.
- Individual mass e-mail: Mass e-mail that does not constitute an emergency but meets the criteria for a mass e-mail as outlined in section (d) of the mass e-mail policy.
- Emergency: The criteria for emergency messages are outlined in section (d) of MU's mass e-mail policy.
Fees
The following fees will be charged for mass e-mail services:
- MU Info e-mail: $50 per item.
- Individual mass e-mail (non-emergency): $100.
Divisions, departments, and colleges will be billed via normal accounting processes using the MoCode provided on the MU Info request form or the individual mass e-mail request form. Other organizations must provide payment by check. Checks must be submitted prior to distribution of the e-mail message. Checks are payable to the University of Missouri-Columbia and should be delivered to:
Division of Information Technology
Mass E-Mail Processing ISAM
Room 100 Locust St Building
615 Locust St
Columbia MO 65211
Approval Process
All internal mass e-mail must follow a standard process for consideration:
- Read the University's mass e-mail policy before requesting a mass e-mail.
- Complete and submit either the MU Info request form or the individual mass e-mail request form.
- The completed form is reviewed by Administrative Services.
- Administrative Services determines the qualification for mass e-mail distribution based on the criteria outlined in the University's mass e-mail policy.
- Administrative Services forwards approved e-mail to the Division of IT for distribution.
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