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Division of IT: Policies
Telecommuncations Billing Discrepancies
Departments should review their telecommunications bill via PeopleSoft on a monthly basis and report any billing discrepancies to (573)882-2000.
- Credits for telecommunications equipment and services will be issued for up to three previous billing cycles.
- No credits will be issued for discrepancies which cross fiscal years, even if the request is within the three billing cycle time frame.
- Credits for missing equipment charges will be issued for up to three previous billing cycles.
For additional information on policies governing telecommunications services, consult the MU Business Policy & Procedure Manual.
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